Latest
issue
Uniting the world of spa & wellness
Get Spa Business and Spa Business insider digital magazines FREE
Sign up here ▸
News   Features   Products   Company profilesProfiles   Press releasesProfiles   Magazine   Handbook   Advertise    Subscribe  
Consultancy
Science Fiction

Julie Cramer finds out why having a dedicated research lab enables innovation consultancy White Mirror to create compelling wellness narratives


“One of our guiding principles is founded on the concept of ‘experience as medicine’. How can we create immersive environments that also become therapeutic environments?” says Ramy Elnagar, co-founder of wellness innovation consultancy White Mirror.

The company, which has a creative studio in London and a neuroscience lab in Lisbon, has been involved in many next-level projects focused on technology-driven art, science and music since its formation four years ago. These include producing spatial audio production for Apple Music designed to modulate the nervous system, sensory design for Surrenne, London’s newest wellness club (see p74) and anti-inflammatory soundscapes to enhance Dr Barbara Sturm’s skincare rituals.

The team behind these concepts includes co-founder Tom Middleton, a wellness music pioneer and sleep science coach who’s performed on global stages with stars such as Lady Gaga and Mark Ronson (see p86). Elnagar is a hybrid business strategist with a background in virtual and augmented reality and AI.

Research director Francisco Teixeira is a neurotech consultant who oversees the company’s Portugal-based research lab, where clients can validate their products and services before taking them to market.

Meanwhile, artistic director Arianne Amores focuses on creating stunning visual concepts for brands.

Elnagar had his own tech company before meeting Middleton at a sleep conference. Soon after, the idea for White Mirror was born.

He says: “Tom was performing music but wanted to focus on creating ‘music for purpose’. He’s a very kind soul who’s all about helping people. I was having my own purpose crisis and grappling with how we could create ‘tech for good’. We knew we had to work together.”

Virtual forest bathing
With the wellness industry based on putting the human first, it’s fitting that White Mirror’s recent project with Thermengruppe Josef Wund in Germany brings these multisensory levels of technology into the spa environment.

In collaboration with art collective Marshmallow Laser Feast (MLF) and experience designers TheLoveTriangle, White Mirror created Lupuna, an immersive virtual forest bathing experience for Therme Euskirchen near the city of Bonn.

Elnagar says: “Thermengruppe is passionate about bringing science and nature together and studying the effects of the biophilic environment on human wellbeing. They also understand the need to embrace technology to meet the expectations of an evolving wellbeing audience, who want far more than saunas and steamrooms.”

Lupuna, named after the majestic South American tree, takes you through 24 hours of the Amazon rainforest in 24 minutes. Elnagar explains: “You step into a waterfall that opens up as you approach, leading to a room filled with rain. The space features 360-degree surround sound with detailed recordings from the Amazon. Using spatial sound design, you’ll hear everything from the buzz of a mosquito passing close by to raindrops falling.

“Next, you lay down on custom-designed lily pads. Overhead projectors display images ranging from wide-angle shots of towering trees to close-ups of the Queen of the Night, a flower that blooms just before dawn once a year. The space is carefully designed to engage and instil calm without overwhelming the senses.”

Research methods
Behind the creation of such multi-layered immersive environments is research that monitors effects like reduced stress, greater relaxation, deeper sleep and enhanced sense of wellbeing.

Elnagar says: “Our lab examines psycho-physiological effects, such as heart rate, breathing patterns, brain activity, emotional arousal and galvanic skin response while the experience is happening. We also monitor how people feel before and after, using biometrics as well as pre- and post-questionnaires.”

White Mirror also recently facilitated a relationship between Thermengruppe Josef Wund and the International Arts and Minds Lab (IAMLAB) neuroaesthetics team at Johns Hopkins University in the US. This has resulted in ongoing research looking at what it is about light, sound and vibrations that make us feel good. The findings are due to be published by the end of this year, explains Elnagar.

“From this, we hope to develop a sensory playbook to share across industries,” he adds, “to help us all deliver more intentional wellness-orientated spaces.”

Awe-inducing experiences
One thing that the wider wellness community, including spas and gyms, has seen since the isolation of lockdown is people’s increased desire for more meaningful social engagements, which is something that White Mirror’s work seeks to address.

Elnagar says: “We look at how we can use art, science and music to open people up so that they can feel more and become healthier as a result.

Part of that, he says, is creating wondrous experiences. “We’re in the business of creating awe. Awe is what makes us feel so small when faced with the spectacles of nature, like witnessing the Aurora Borealis.”

Research shows that experiencing awe can have profound mental and physical health benefits – reducing stress, enhancing wellbeing and even improving immune function. “To achieve that [awe], we need to perfect our sensory tools,” says Elnagar. “Take spatial sound, for example. As humans, we listen in the spatial sense, not stereo or mono and we feel present when we hear that in that natural way. Our brains don’t have to work to decode anything.”

Spatial sound can change our behaviour, he explains, making us feel calmer and less stressed, so it can have many applications for wellness. Elnagar sees it as being particularly useful in creating mood-enhancing sensory points in so-called dead areas, such as corridors and bathrooms.

With a growing tech toolkit of sensory approaches, which expand into areas such as aromachology, vibro-acoustics and photo-biomodulation, he’s hopeful that White Mirror’s projects will become ever-more impactful in the future.
Tom Middleton on audio-therapeutics
Middleton is an award-winning composer and former DJ / photo: Enes Alili

White Mirror co-founder Tom Middleton, who’s working towards a masters in the neuroscience of music, tells Spa Business: “Throughout my early career, I observed the health benefits of music beyond entertainment. If intentionally designed, it can be functional, therapeutic and transformational.

“For example, audio-hypnotics can help people sleep, audio-analgesics are for pain mitigation and audio-anxiolytics reduce anxiety, while audio-nootropics are intended to enhance performance, focus and flow.”

The concept of salutogenic design, which focuses on health-promoting results, really resonates with Middleton. “We can design music and sensory experiences with both an intention and outcome in mind and working closely with researchers, we can measure and improve the effects.”

He highlights the expansion of the field, pointing out that over 25,000 papers have been published on it over the past 40 years. “This demonstrates the significant potential of sound and music in improving human health,” he says, citing Einstein’s belief that the medicine of the future will be frequency-based.

Read more from this issue of Spa Business magazine

View contents of Spa Business 2024 issue 3
White Mirror’s Tom Middleton, Francisco Teixeira and Remy Elnagar (left to right)
White Mirror’s Tom Middleton, Francisco Teixeira and Remy Elnagar (left to right) / White Mirror
White Mirror created Lupuna, an immersive experience at Therme Euskirchen
White Mirror created Lupuna, an immersive experience at Therme Euskirchen / photo: Arianne Amores
The research lab tests people’s psycho-physiological responses to products and experiences
The research lab tests people’s psycho-physiological responses to products and experiences / White Mirror
Heart rate, brain activity and emotional arousal all are measured
Heart rate, brain activity and emotional arousal all are measured / White Mirror
Room to Breathe blends rhythmic breathing exercises with soothing visuals and music
Room to Breathe blends rhythmic breathing exercises with soothing visuals and music / Pixel Artworks
Calm commissioned White Mirror to develop soundscapes for its app
Calm commissioned White Mirror to develop soundscapes for its app / White Mirror
FEATURED SUPPLIERS

HPO Tech brings design-led hyperbaric systems to the spa floor
Hyperbaric oxygen therapy has moved well beyond the clinic and spa operators represent the fastest-growing market for the technology. [more...]

MSpa Oslo series: a timeless bestseller
The MSpa Oslo series is a perennial bestseller in global markets. With innovative engineering and premium performance, this completely portable spa line-up is expertly designed to meet the needs of customers worldwide. [more...]
+ More featured suppliers  
COMPANY PROFILES
Kemitron GmbH

Our portfolio is divided into four product areas; Technology, Fragrances, Disinfectant and Cleaners [more...]
Aquaform

With a rich heritage in the spa industry, Aquaform offers a diverse array of water wellness experien [more...]
+ More profiles  
CATALOGUE GALLERY
 

+ More catalogues  

DIRECTORY
+ More directory  
DIARY

 

23-26 Aug 2026

Elevate Spa Riviera Maya Edition

The Riviera Maya Edition Kanai, Playa del Carmen, Mexico
31 Aug - 02 Sep 2026

SpaTec North America

Pier Sixty Six, Fort Lauderdale, United States
+ More diary  
 
ABOUT LEISURE MEDIA
LEISURE MEDIA MAGAZINES
LEISURE MEDIA HANDBOOKS
LEISURE MEDIA WEBSITES
LEISURE MEDIA PRODUCT SEARCH
 
SPA BUSINESS
SPA OPPORTUNITIES
SPA BUSINESS HANDBOOK
PRINT SUBSCRIPTIONS
FREE DIGITAL SUBSCRIPTIONS
ADVERTISE . CONTACT US

Leisure Media
Tel: +44 (0)1462 431385

©Cybertrek 2026
Uniting the world of spa & wellness
Get Spa Business and Spa Business insider digital magazines FREE
Sign up here ▸
News   Products   Magazine   Subscribe
Consultancy
Science Fiction

Julie Cramer finds out why having a dedicated research lab enables innovation consultancy White Mirror to create compelling wellness narratives


“One of our guiding principles is founded on the concept of ‘experience as medicine’. How can we create immersive environments that also become therapeutic environments?” says Ramy Elnagar, co-founder of wellness innovation consultancy White Mirror.

The company, which has a creative studio in London and a neuroscience lab in Lisbon, has been involved in many next-level projects focused on technology-driven art, science and music since its formation four years ago. These include producing spatial audio production for Apple Music designed to modulate the nervous system, sensory design for Surrenne, London’s newest wellness club (see p74) and anti-inflammatory soundscapes to enhance Dr Barbara Sturm’s skincare rituals.

The team behind these concepts includes co-founder Tom Middleton, a wellness music pioneer and sleep science coach who’s performed on global stages with stars such as Lady Gaga and Mark Ronson (see p86). Elnagar is a hybrid business strategist with a background in virtual and augmented reality and AI.

Research director Francisco Teixeira is a neurotech consultant who oversees the company’s Portugal-based research lab, where clients can validate their products and services before taking them to market.

Meanwhile, artistic director Arianne Amores focuses on creating stunning visual concepts for brands.

Elnagar had his own tech company before meeting Middleton at a sleep conference. Soon after, the idea for White Mirror was born.

He says: “Tom was performing music but wanted to focus on creating ‘music for purpose’. He’s a very kind soul who’s all about helping people. I was having my own purpose crisis and grappling with how we could create ‘tech for good’. We knew we had to work together.”

Virtual forest bathing
With the wellness industry based on putting the human first, it’s fitting that White Mirror’s recent project with Thermengruppe Josef Wund in Germany brings these multisensory levels of technology into the spa environment.

In collaboration with art collective Marshmallow Laser Feast (MLF) and experience designers TheLoveTriangle, White Mirror created Lupuna, an immersive virtual forest bathing experience for Therme Euskirchen near the city of Bonn.

Elnagar says: “Thermengruppe is passionate about bringing science and nature together and studying the effects of the biophilic environment on human wellbeing. They also understand the need to embrace technology to meet the expectations of an evolving wellbeing audience, who want far more than saunas and steamrooms.”

Lupuna, named after the majestic South American tree, takes you through 24 hours of the Amazon rainforest in 24 minutes. Elnagar explains: “You step into a waterfall that opens up as you approach, leading to a room filled with rain. The space features 360-degree surround sound with detailed recordings from the Amazon. Using spatial sound design, you’ll hear everything from the buzz of a mosquito passing close by to raindrops falling.

“Next, you lay down on custom-designed lily pads. Overhead projectors display images ranging from wide-angle shots of towering trees to close-ups of the Queen of the Night, a flower that blooms just before dawn once a year. The space is carefully designed to engage and instil calm without overwhelming the senses.”

Research methods
Behind the creation of such multi-layered immersive environments is research that monitors effects like reduced stress, greater relaxation, deeper sleep and enhanced sense of wellbeing.

Elnagar says: “Our lab examines psycho-physiological effects, such as heart rate, breathing patterns, brain activity, emotional arousal and galvanic skin response while the experience is happening. We also monitor how people feel before and after, using biometrics as well as pre- and post-questionnaires.”

White Mirror also recently facilitated a relationship between Thermengruppe Josef Wund and the International Arts and Minds Lab (IAMLAB) neuroaesthetics team at Johns Hopkins University in the US. This has resulted in ongoing research looking at what it is about light, sound and vibrations that make us feel good. The findings are due to be published by the end of this year, explains Elnagar.

“From this, we hope to develop a sensory playbook to share across industries,” he adds, “to help us all deliver more intentional wellness-orientated spaces.”

Awe-inducing experiences
One thing that the wider wellness community, including spas and gyms, has seen since the isolation of lockdown is people’s increased desire for more meaningful social engagements, which is something that White Mirror’s work seeks to address.

Elnagar says: “We look at how we can use art, science and music to open people up so that they can feel more and become healthier as a result.

Part of that, he says, is creating wondrous experiences. “We’re in the business of creating awe. Awe is what makes us feel so small when faced with the spectacles of nature, like witnessing the Aurora Borealis.”

Research shows that experiencing awe can have profound mental and physical health benefits – reducing stress, enhancing wellbeing and even improving immune function. “To achieve that [awe], we need to perfect our sensory tools,” says Elnagar. “Take spatial sound, for example. As humans, we listen in the spatial sense, not stereo or mono and we feel present when we hear that in that natural way. Our brains don’t have to work to decode anything.”

Spatial sound can change our behaviour, he explains, making us feel calmer and less stressed, so it can have many applications for wellness. Elnagar sees it as being particularly useful in creating mood-enhancing sensory points in so-called dead areas, such as corridors and bathrooms.

With a growing tech toolkit of sensory approaches, which expand into areas such as aromachology, vibro-acoustics and photo-biomodulation, he’s hopeful that White Mirror’s projects will become ever-more impactful in the future.
Tom Middleton on audio-therapeutics
Middleton is an award-winning composer and former DJ / photo: Enes Alili

White Mirror co-founder Tom Middleton, who’s working towards a masters in the neuroscience of music, tells Spa Business: “Throughout my early career, I observed the health benefits of music beyond entertainment. If intentionally designed, it can be functional, therapeutic and transformational.

“For example, audio-hypnotics can help people sleep, audio-analgesics are for pain mitigation and audio-anxiolytics reduce anxiety, while audio-nootropics are intended to enhance performance, focus and flow.”

The concept of salutogenic design, which focuses on health-promoting results, really resonates with Middleton. “We can design music and sensory experiences with both an intention and outcome in mind and working closely with researchers, we can measure and improve the effects.”

He highlights the expansion of the field, pointing out that over 25,000 papers have been published on it over the past 40 years. “This demonstrates the significant potential of sound and music in improving human health,” he says, citing Einstein’s belief that the medicine of the future will be frequency-based.

Read more from this issue of Spa Business magazine

View contents of Spa Business 2024 issue 3
White Mirror’s Tom Middleton, Francisco Teixeira and Remy Elnagar (left to right)
White Mirror’s Tom Middleton, Francisco Teixeira and Remy Elnagar (left to right) / White Mirror
White Mirror created Lupuna, an immersive experience at Therme Euskirchen
White Mirror created Lupuna, an immersive experience at Therme Euskirchen / photo: Arianne Amores
The research lab tests people’s psycho-physiological responses to products and experiences
The research lab tests people’s psycho-physiological responses to products and experiences / White Mirror
Heart rate, brain activity and emotional arousal all are measured
Heart rate, brain activity and emotional arousal all are measured / White Mirror
Room to Breathe blends rhythmic breathing exercises with soothing visuals and music
Room to Breathe blends rhythmic breathing exercises with soothing visuals and music / Pixel Artworks
Calm commissioned White Mirror to develop soundscapes for its app
Calm commissioned White Mirror to develop soundscapes for its app / White Mirror
LATEST NEWS
AI firm Midjourney enters wellness with spa, fitness and body scanning concept
TLee Spas and Wellness has revealed the design concept for a high-tech spa with body mapping scanners to improve public health, for AI company Midjourney.
Hot spring wellness community Ameyalli sells residences and breaks ground on resort and spa
Ameyalli, the 78-acre wellbeing resort and residential community in Midway in Utah, US, has broken ground on phase two of the hot spring development – the Ameyalli Resort and Spa – which is due to open in 2028.
Swissline opens renovated urban wellness destination Labo Spa in Zurich
Swissline has opened a flagship day spa in Zurich, Switzerland, called Labo Spa.
Gran Hotel Taoro opens Sandára Wellness Centre
Gran Hotel Taoro in northern Tenerife, Spain, has completed the final phase of its three-year renovation with the debut of its Sandára Wellness Centre.
Franchise expert Carrie Walsh joins Hand and Stone Massage and Facial Spa as CEO
Hand and Stone Massage and Facial Spa, the spa business with more than 650 locations across the US and Canada, has appointed franchise expert Carrie Walsh as CEO as the company plans to expand.
HCM Invest opens applications for pitching slots
The inaugural HCM Invest event has opened applications for pitching slots ahead of its launch in London on 21 October 2026.
Synergy – The Retreat Show invites consumer and industry perspectives on retreats for research
Synergy – The Retreat Show, the global trade show for retreats, has launched a global research initiative that will provide insights into the retreat sector from both consumer and industry perspectives.
Turkey is crowned the best massage nation at world championship
Turkey came first at this year’s World Championship in Massage between 3-5 July in Copenhagen, Denmark.
The Wellness Tourism Association publishes industry framework for ethical and responsible retreats
The Wellness Tourism Association (WTA) has published a non-regulatory global industry framework designed to ensure the retreat market offers responsible experiences.
One in three spa practitioners have considered leaving the industry due to concerns about their own wellbeing
A new survey of UK and international spa practitioners shows that stress, burnout and wellbeing concerns have caused one in three respondents to consider leaving the industry.
UK updates physical activity guidelines with focus on daily movement
The UK's four Chief Medical Officers have published a refreshed edition of Physical activity guidelines: UK Chief Medical Officers' report, updating the evidence that underpins the nation's physical activity recommendations and placing greater emphasis on strength, balance, reducing sedentary behaviour and, for the first time, supporting people taking weight loss medications.
Sauna advocate Becky Pelkonen drafts global public sauna-bathing charter
Becky Pelkonen, the sauna advocate and researcher, has unveiled the draft of a global public sauna-bathing charter.
+ More news   
 
FEATURED SUPPLIERS

HPO Tech brings design-led hyperbaric systems to the spa floor
Hyperbaric oxygen therapy has moved well beyond the clinic and spa operators represent the fastest-growing market for the technology. [more...]

MSpa Oslo series: a timeless bestseller
The MSpa Oslo series is a perennial bestseller in global markets. With innovative engineering and premium performance, this completely portable spa line-up is expertly designed to meet the needs of customers worldwide. [more...]
+ More featured suppliers  
COMPANY PROFILES
Kemitron GmbH

Our portfolio is divided into four product areas; Technology, Fragrances, Disinfectant and Cleaners [more...]
+ More profiles  
CATALOGUE GALLERY
+ More catalogues  

DIRECTORY
+ More directory  
DIARY

 

23-26 Aug 2026

Elevate Spa Riviera Maya Edition

The Riviera Maya Edition Kanai, Playa del Carmen, Mexico
31 Aug - 02 Sep 2026

SpaTec North America

Pier Sixty Six, Fort Lauderdale, United States
+ More diary  
 


ADVERTISE . CONTACT US

Leisure Media
Tel: +44 (0)1462 431385

©Cybertrek 2026

ABOUT LEISURE MEDIA
LEISURE MEDIA MAGAZINES
LEISURE MEDIA HANDBOOKS
LEISURE MEDIA WEBSITES
LEISURE MEDIA PRODUCT SEARCH
PRINT SUBSCRIPTIONS
FREE DIGITAL SUBSCRIPTIONS