Climate change is increasing the occurrence of natural catastrophes and putting pressure on the insurance industry, meaning it’s never been more vital for all attractions to have effective disaster plans in place
By Liz Terry | Published in Attractions Management 2019 issue 4
Miami Zoo’s hurricane plan ensures a safe refuge for everyone
We work in a very life-affirming industry, committed to creating peak experiences for people that form some of their most valued and precious memories.
With such a positive mindset running through the sector, it’s understandably tempting to always hope for the best and to focus on innovation, outreach, development, and growth, rather than spending time imagining the many disasters that could befall even the best prepared.
So when things go wrong and a backward step is forced on us in the form of some kind of incident, it can be jarring from the point of view of organisation culture and leave attractions operators very exposed if emergency planning hasn’t been top of the to-do list.
In this issue, we talk to attractions that have had to face huge challenges and setbacks as a result of fires, floods, earthquakes, and accidents (see page 74). We hear firsthand how they dealt with the challenges they faced and what they learned from these experiences.
It takes a generous spirit to share stories of failure and catastrophe, so we’re grateful to our contributors for sharing their stories and their hard-won advice.
It’s easy to think big national institutions must have things like disaster planning all sewn up, yet this is clearly not always the case, as was illustrated in September 2018, when the Museu Nacional in Rio de Janeiro suffered a catastrophic fire that destroyed most of its two million artifacts. Firefighters didn’t have enough water because two hydrants were dry and 200 years of history went up in flames.
The two biggest challenges in relation to preparedness are having an effective and regularly-updated disaster management plan which can be rapidly implemented and getting decent, affordable insurance which will be a help rather than a hindrance when it comes to making a claim.
With climate change increasing the frequency of disasters, the insurance industry is being squeezed and that squeeze is being passed on to customers, making claiming ever more complex and challenging: it took Christchurch museum seven years to settle after the earthquake, for example.
Attractions that are prepared cope the best, so if your disaster planning needs work, now really is the time to act.
Read more from this issue of Spa Business magazine
Interview: Yves Pépin
A man whose spectaculars have been
witnessed by billions, Yves Pépin
speaks about his trail-blazing career
Rides: Supersonic
We take a look at some of the most
significant ride openings around the world
Preview: Rulantica Rising
Germany’s top theme park is about to
launch a €180m addition with the opening of its long-awaited second
gate. Attractions Management looks
at Rulantica and how the new
waterpark addition is taking shape
Theme Parks: Parisian Magic
Daniel Delcourt and David Wilson
share more about Disney’s €2bn
expansion of Disneyland Paris
Promotional feature: Simworx Ltd
CEO, Terry Monkton, takes
us through the development of two unique projects, from conception to creation
Waterparks: Water World
Debrecen in Hungary is gaining an iconic
new addition – a US$30.1m waterpark
Promotional feature: WhiteWater
WhiteWater’s Una deBoer tells us
how the company maintains elite safety standards
in waterparks and the steps operators can take
to improve safety across the entire industry
Operations: Disaster Management
What can be learned from the experiences
of those unfortunate operators who have
had to react when disaster strikes?
Exhibitions: World Tour
Kath Hudson looks at the potential of the
pop-up and touring exhibition market
In the fast-paced world of fitness and wellness, where high-intensity workouts push us to
our limits and the sweat pours, the importance of efficient recovery cannot be overstated. [more...]
+ More featured suppliers
COMPANY PROFILES
TLEE Spas + Wellness
TLEE Spas + Wellness is a globally acclaimed spa design and consulting firm created in 2010 by Tracy [more...]
Templespa
Templespa was founded in 2000 by Liz and Mark Warom, seasoned entrepreneurs with a proven track reco [more...]
Climate change is increasing the occurrence of natural catastrophes and putting pressure on the insurance industry, meaning it’s never been more vital for all attractions to have effective disaster plans in place
By Liz Terry | Published in Attractions Management 2019 issue 4
Miami Zoo’s hurricane plan ensures a safe refuge for everyone
We work in a very life-affirming industry, committed to creating peak experiences for people that form some of their most valued and precious memories.
With such a positive mindset running through the sector, it’s understandably tempting to always hope for the best and to focus on innovation, outreach, development, and growth, rather than spending time imagining the many disasters that could befall even the best prepared.
So when things go wrong and a backward step is forced on us in the form of some kind of incident, it can be jarring from the point of view of organisation culture and leave attractions operators very exposed if emergency planning hasn’t been top of the to-do list.
In this issue, we talk to attractions that have had to face huge challenges and setbacks as a result of fires, floods, earthquakes, and accidents (see page 74). We hear firsthand how they dealt with the challenges they faced and what they learned from these experiences.
It takes a generous spirit to share stories of failure and catastrophe, so we’re grateful to our contributors for sharing their stories and their hard-won advice.
It’s easy to think big national institutions must have things like disaster planning all sewn up, yet this is clearly not always the case, as was illustrated in September 2018, when the Museu Nacional in Rio de Janeiro suffered a catastrophic fire that destroyed most of its two million artifacts. Firefighters didn’t have enough water because two hydrants were dry and 200 years of history went up in flames.
The two biggest challenges in relation to preparedness are having an effective and regularly-updated disaster management plan which can be rapidly implemented and getting decent, affordable insurance which will be a help rather than a hindrance when it comes to making a claim.
With climate change increasing the frequency of disasters, the insurance industry is being squeezed and that squeeze is being passed on to customers, making claiming ever more complex and challenging: it took Christchurch museum seven years to settle after the earthquake, for example.
Attractions that are prepared cope the best, so if your disaster planning needs work, now really is the time to act.
Read more from this issue of Spa Business magazine
Interview: Yves Pépin
A man whose spectaculars have been
witnessed by billions, Yves Pépin
speaks about his trail-blazing career
Rides: Supersonic
We take a look at some of the most
significant ride openings around the world
Preview: Rulantica Rising
Germany’s top theme park is about to
launch a €180m addition with the opening of its long-awaited second
gate. Attractions Management looks
at Rulantica and how the new
waterpark addition is taking shape
Theme Parks: Parisian Magic
Daniel Delcourt and David Wilson
share more about Disney’s €2bn
expansion of Disneyland Paris
Promotional feature: Simworx Ltd
CEO, Terry Monkton, takes
us through the development of two unique projects, from conception to creation
Waterparks: Water World
Debrecen in Hungary is gaining an iconic
new addition – a US$30.1m waterpark
Promotional feature: WhiteWater
WhiteWater’s Una deBoer tells us
how the company maintains elite safety standards
in waterparks and the steps operators can take
to improve safety across the entire industry
Operations: Disaster Management
What can be learned from the experiences
of those unfortunate operators who have
had to react when disaster strikes?
Exhibitions: World Tour
Kath Hudson looks at the potential of the
pop-up and touring exhibition market
Premium London health club, KX Chelsea, will imminently unveil its most significant
redevelopment since its launch in 2002 to create an integrated wellness model combining
training, recovery and relaxation.
Rosewood Le Guanahani St Barth, on the northeast coast of Saint Barthélemy in the French
West Indies, is offering a programme of ocean-inspired yoga classes between 8-14 June to
celebrate Global Wellness Day (GWD).
Hotel de France, located on the British Isle of Jersey, has created a wellness retreat package
that includes a hot yoga session that will take place in Jersey Zoo’s butterfly sanctuary.
The Ritz-Carlton, Langkawi, in Malaysia, has revealed a schedule for Global Wellness Day
(GWD) that includes guided rainforest walks, mindful movement and guided coastal meditation
experiences.
Longevitix, a clinical platform for preventive and longevity medicine, has launched its AI-
powered intelligence system to help physicians deliver continuous, personalised longevity-
focused care at scale.
Atmantan Wellness Centre, an integrative wellness destination in Mulshi, near Pune in India, is
expanding its portfolio by adding a new centre in Hyderabad that will launch between 2028 and
2029.
A recent survey by the UK Spa Association (UKSA) into the industry’s approach to cancer care
has revealed that almost half of participating respondents (46 per cent) are unaware that
cancer is a disability and guests with a cancer diagnosis must be given
Mexican operator, Solmar Hotels and Resorts, is hosting a series of events in celebration of
Global Wellness Day, including a Temazcal ceremony at its Playa Grande Resort and Spa in Los
Cabos.
Mandarin Oriental has announced a standalone residence brand, Mansions, which will debut at
Emirates Palace, Mandarin Oriental Mansions, Abu Dhabi, in 2029.
In the fast-paced world of fitness and wellness, where high-intensity workouts push us to
our limits and the sweat pours, the importance of efficient recovery cannot be overstated. [more...]
+ More featured suppliers
COMPANY PROFILES
TLEE Spas + Wellness TLEE Spas + Wellness is a globally acclaimed spa design and consulting firm created in 2010 by Tracy [more...]
