Terry Stevens pays a visit to Losinj – the Island of Vitality – in Croatia to find out how its climate, aromatherapy and wellness offering underpins tourism development
By Professor Terry Stevens | Published in Spa Business 2015 issue 3
Mali Losinj is the main town. The island’s goal is to reach 3 million tourist nights by 2020
Losinj – the Island of Vitality. This is a big claim for a small place. Yet despite its size, this 74sq km island off the west coast of Croatia packs a punch when it comes to health and wellness.
With a 120-year tradition of health tourism, the island is renowned for its therapeutic climate and as an aromatherapy destination. Add to this its many wellness centres and programmes, walking/diving activities and healthy Mediterranean gastronomy, it’s easy to see where this confidence in specialising in restorative holidays stems from. It’s an island that invites you to “breath in, take a look, taste, touch, listen and feel Losinj”.
Rarely does a destination fully live up to its brand promise. However, on this Island of Vitality the community and the private sector are coming together – under the strategic guidance of a proactive tourism office – to deliver the message. It’s a genuine experience of exceptional quality. And its on this foundation that it’s planning to grow its tourism industry.
Air fair Losinj’s climate is critical to its feel good factor. It has fresh sea air with mild temperatures (ranging from 12?C in winter to 24?C in summer) and an average 207 days of sunshine a year.
It was in the late 19th century when the main town of Mali Losinj became known as a centre for tourism when aristocracy from Austria and Hungary came to sample its healthy air. In 1982 research on Losinj’s microclimate, by biologist Ambroz Haracic, led to its proclamation as a climatic health resort for bronchial diseases. From then on, its reputation as a place to patch up the body, de-stress and rediscover oneself was sealed.
Today, many spas and wellness centres still focus on respiratory wellness. The latest research from the Croatian Meteorological and Hydrological Service confirms that holiday makers tested on arrival and departure experienced significant improvement in lung function from their stay, irrespective of age, gender or habits.
Director of the research, Dr Anamarija Margan Sulc says: “A sojourn in Losinj, especially in the autumn and spring months, could help people suffering from respiratory diseases and lead to long-term, prolonged remission by reducing expectoration, coughs and chronic lung disease, as well as the need for medication.”
Collective vision Figures from the Losinj Tourist Office show that the island attracted 263,000 tourists in 2014, staying for a total of 2.1 million nights. The majority (87 per cent) of these were made by international tourists mostly from Germany, Italy, Slovenia and Austria. Collectively, the community, residents and local businesses have agreed on a future goal of reaching a maximum capacity of 3 million tourist nights by 2020.
It’s this joined-up thinking which is one of the most praiseworthy aspects of the island’s approach to tourism development. The Tourist Office is a not-for-profit destination management and marketing organisation and, impressively, a member of the UN World Tourism Organisation (UNWTO). Its president, Gari Cappelli, is also the mayor of Losinj and the eight board members represent key sectors of the industry. Twice a year the island’s 120 small tourism businesses, 80 larger tourism companies as well as the community and other business representatives are invited to put forward their ideas too.
Cappelli, clearly a natural leader who knows his community well, says: “Our job at the municipality is to create the right environment for enterprise and the infrastructure to allow investors to stand a better chance of being successful. We are, therefore, all in this together. Sustainable tourism means that the community works hand in hand with the investor. It’s all about people. What’s good for the resident is good for the investor and vice versa.”
Its annual budget of €1m, derived primarily from bedroom taxes, is reinvested in infrastructure, supporting the works of the national tourist board and funds regional promotions. And while the scale of the funds is limiting, tourism office director Durdica Simicic remains positive, saying this means there’s “a greater need for partnerships and alliances, more creativity in ways of delivering projects and a real focus on ROI.”
Vitality branding Losinj’s tourism strategy A Plan for Tomorrow 2013-2020 emphasises a sustainable approach to development with vitality branding serving as the primary means of delivering this goal.
Cappelli explains: “We want a health story for us, not just the tourists. It’s our story. Everyone needs to buy into this overall approach and our branding. Our local population must live it to ‘sell it’. We’ve now even introduced aromatherapy sessions in our primary schools.”
On this latter point, Cappelli is referring to another important strand of Losinj’s wellness offering – aromatherapy. Over the centuries, sailors from this seafaring community have returned from their travels with up to 80 exotic plants – such as myrtle, magnolia, orange, eucalyptus and tamaris. This has enhanced the wide array of 1,100 species of native flora and fauna, including more than 230 herbs.
There are a many of examples of how this is feeding into tourism. Each year the Tourism Office organises a programme of events reinforcing the message of vitality. The signature Apsyrtides aromatherapy festival runs throughout June and includes special offers on products and produce, open days at wellness centres and various lectures, workshops and promotions.
In early 2015, the Tourism Office received recognition from the UNWTO for its Fragrances and Tastes of Losinj project. The initiative involves local businesses championing seasonal ingredients – lemon, orange and tangerine in January and February – in their offerings from floral displays and potpourri to juices, cakes and treatments.
There’s also innovation in developing natural cosmetics based on ingredients on the island. Three active local companies include Apoxyomenos, Mirta Natural Cosmetics and Spa Sense and they supply spas and beauty centres and sell their wares across the island.
On top of this, the tourism team encourages businesses to develop vitality programmes for visitors (see p77).
Cappelli concludes: “The wellness concept that we’ve established on Losinj is the key to achieving our [tourism] targets. It’s an approach agreed by all stakeholders – community and investors. It’s an approach which respects our natural environment and which also harnesses our cultural assets.
“By working together we can become one of the most sought after wellness destinations in the Mediterranean.”
Read more from this issue of Spa Business magazine
View contents of Spa Business 2015 issue 3
Letters:
Investors better placed to make profits in spas than operators, says Roger Allen
News report: LivNordic
Raison d’Etre signs a deal with Viking Cruise Lines for its LivNordic spa brand
Trends: Spa Foresight™ 2015
The team behind Spa Business share their insights on what the world of wellness will look like in the future
Interview – Craig Cogut:
The founding partner of Six Senses’ investment firm Pegasus Capital Advisors reveals his vision for the spa operator. Rhianon Howells reports
Promotional feature: RKF Linen
Founder and CEO Riadh Bouaziz talks about the development of the linen company’s revolutionary
new Dreamsoft product and its uptake in leading hotels and spas worldwide
Thought Leaders: Expert predictions
Thought leaders from around the world, working in different industry sectors, talk about spa trends, challenges and growth opportunities
Promotional feature: Thalgo
After 50 successful years in the professional spa and beauty industry, the Thalgo brand is as strong and as innovative
as ever
Promotional feature: ManageMySpa
CEO Sudheer Koneru explains how a move from enterprise technology into spa
software resulted in the creation of a powerful system
Camping Cres – Losinj offers a morning vitality walk with breathing exercises; foot reflexology for walkers; vibration massage for the chest, sun yoga and aqua aerobics. • www.camps-cres-losinj.com
Cappelli Tourist Agency highlights the local way of life and lifestyle, culture and gastronomy for health and vitality. • www.cappelli-tourist.hr
Wellness Hotel Aurora offers a junior school for breathing techniques, fragrant massage treatments and the Ilovik flower experience based on eucalyptus oil. • www.losinj-hotels.com
Vitality Hotel Punta has a lung rehabilitation programme for adults and children developed in conjunction with the Croatian Pulmonary Society and the Zagreb Children’s hospital. • www.losinj-hotels.com
Turist Tourist Agency organisesNatural Medicine for Tired Lungs workshops. • www.island-losinj.com
Jadranka Group: Investing In Losinj The Jadranka Group is one of the main companies investing in Losinj’s leisure industry and is fundamental in delivering its vision for tourism. With backing from Russian banks, its already spent €150m (US$166m, £108m) on hotel development and has earmarked another €120m (US$133m, £86m) for investment in the next five years.
The group owns and operates six hotels under the Losinj Hotels and Villas banner. Its most inspiring project to date has been the refurbishment of The Bellevue, Losinj’s first five-star hotel, which reopened in July 2014 with 206 bedrooms and a range of amenities including a spa clinic supplied by Natura Bissé, a beauty zone with a spa garden, indoor and outdoor pools and a fit zone.
Goran Filipovic, a Jadranka board member, has kept a watchful eye on the group’s developments and is adamant that the future vision of the company is entirely integrated with the tourist office’s vision. He says: “The future is about quality – about pushing the development to be a five-star experience.”
The refurbished Bellevue hotel is the first five-star property in Losinj
Terry Stevens is a global leisure and tourism consultant
In the fast-paced world of fitness and wellness, where high-intensity workouts push us to
our limits and the sweat pours, the importance of efficient recovery cannot be overstated. [more...]
In today’s premium spa environment, every detail shapes the guest experience – right down to
the softness of towels and the freshness of linens. [more...]
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Terry Stevens pays a visit to Losinj – the Island of Vitality – in Croatia to find out how its climate, aromatherapy and wellness offering underpins tourism development
By Professor Terry Stevens | Published in Spa Business 2015 issue 3
Mali Losinj is the main town. The island’s goal is to reach 3 million tourist nights by 2020
Losinj – the Island of Vitality. This is a big claim for a small place. Yet despite its size, this 74sq km island off the west coast of Croatia packs a punch when it comes to health and wellness.
With a 120-year tradition of health tourism, the island is renowned for its therapeutic climate and as an aromatherapy destination. Add to this its many wellness centres and programmes, walking/diving activities and healthy Mediterranean gastronomy, it’s easy to see where this confidence in specialising in restorative holidays stems from. It’s an island that invites you to “breath in, take a look, taste, touch, listen and feel Losinj”.
Rarely does a destination fully live up to its brand promise. However, on this Island of Vitality the community and the private sector are coming together – under the strategic guidance of a proactive tourism office – to deliver the message. It’s a genuine experience of exceptional quality. And its on this foundation that it’s planning to grow its tourism industry.
Air fair Losinj’s climate is critical to its feel good factor. It has fresh sea air with mild temperatures (ranging from 12?C in winter to 24?C in summer) and an average 207 days of sunshine a year.
It was in the late 19th century when the main town of Mali Losinj became known as a centre for tourism when aristocracy from Austria and Hungary came to sample its healthy air. In 1982 research on Losinj’s microclimate, by biologist Ambroz Haracic, led to its proclamation as a climatic health resort for bronchial diseases. From then on, its reputation as a place to patch up the body, de-stress and rediscover oneself was sealed.
Today, many spas and wellness centres still focus on respiratory wellness. The latest research from the Croatian Meteorological and Hydrological Service confirms that holiday makers tested on arrival and departure experienced significant improvement in lung function from their stay, irrespective of age, gender or habits.
Director of the research, Dr Anamarija Margan Sulc says: “A sojourn in Losinj, especially in the autumn and spring months, could help people suffering from respiratory diseases and lead to long-term, prolonged remission by reducing expectoration, coughs and chronic lung disease, as well as the need for medication.”
Collective vision Figures from the Losinj Tourist Office show that the island attracted 263,000 tourists in 2014, staying for a total of 2.1 million nights. The majority (87 per cent) of these were made by international tourists mostly from Germany, Italy, Slovenia and Austria. Collectively, the community, residents and local businesses have agreed on a future goal of reaching a maximum capacity of 3 million tourist nights by 2020.
It’s this joined-up thinking which is one of the most praiseworthy aspects of the island’s approach to tourism development. The Tourist Office is a not-for-profit destination management and marketing organisation and, impressively, a member of the UN World Tourism Organisation (UNWTO). Its president, Gari Cappelli, is also the mayor of Losinj and the eight board members represent key sectors of the industry. Twice a year the island’s 120 small tourism businesses, 80 larger tourism companies as well as the community and other business representatives are invited to put forward their ideas too.
Cappelli, clearly a natural leader who knows his community well, says: “Our job at the municipality is to create the right environment for enterprise and the infrastructure to allow investors to stand a better chance of being successful. We are, therefore, all in this together. Sustainable tourism means that the community works hand in hand with the investor. It’s all about people. What’s good for the resident is good for the investor and vice versa.”
Its annual budget of €1m, derived primarily from bedroom taxes, is reinvested in infrastructure, supporting the works of the national tourist board and funds regional promotions. And while the scale of the funds is limiting, tourism office director Durdica Simicic remains positive, saying this means there’s “a greater need for partnerships and alliances, more creativity in ways of delivering projects and a real focus on ROI.”
Vitality branding Losinj’s tourism strategy A Plan for Tomorrow 2013-2020 emphasises a sustainable approach to development with vitality branding serving as the primary means of delivering this goal.
Cappelli explains: “We want a health story for us, not just the tourists. It’s our story. Everyone needs to buy into this overall approach and our branding. Our local population must live it to ‘sell it’. We’ve now even introduced aromatherapy sessions in our primary schools.”
On this latter point, Cappelli is referring to another important strand of Losinj’s wellness offering – aromatherapy. Over the centuries, sailors from this seafaring community have returned from their travels with up to 80 exotic plants – such as myrtle, magnolia, orange, eucalyptus and tamaris. This has enhanced the wide array of 1,100 species of native flora and fauna, including more than 230 herbs.
There are a many of examples of how this is feeding into tourism. Each year the Tourism Office organises a programme of events reinforcing the message of vitality. The signature Apsyrtides aromatherapy festival runs throughout June and includes special offers on products and produce, open days at wellness centres and various lectures, workshops and promotions.
In early 2015, the Tourism Office received recognition from the UNWTO for its Fragrances and Tastes of Losinj project. The initiative involves local businesses championing seasonal ingredients – lemon, orange and tangerine in January and February – in their offerings from floral displays and potpourri to juices, cakes and treatments.
There’s also innovation in developing natural cosmetics based on ingredients on the island. Three active local companies include Apoxyomenos, Mirta Natural Cosmetics and Spa Sense and they supply spas and beauty centres and sell their wares across the island.
On top of this, the tourism team encourages businesses to develop vitality programmes for visitors (see p77).
Cappelli concludes: “The wellness concept that we’ve established on Losinj is the key to achieving our [tourism] targets. It’s an approach agreed by all stakeholders – community and investors. It’s an approach which respects our natural environment and which also harnesses our cultural assets.
“By working together we can become one of the most sought after wellness destinations in the Mediterranean.”
Read more from this issue of Spa Business magazine
View contents of Spa Business 2015 issue 3
Letters:
Investors better placed to make profits in spas than operators, says Roger Allen
News report: LivNordic
Raison d’Etre signs a deal with Viking Cruise Lines for its LivNordic spa brand
Trends: Spa Foresight™ 2015
The team behind Spa Business share their insights on what the world of wellness will look like in the future
Interview – Craig Cogut:
The founding partner of Six Senses’ investment firm Pegasus Capital Advisors reveals his vision for the spa operator. Rhianon Howells reports
Promotional feature: RKF Linen
Founder and CEO Riadh Bouaziz talks about the development of the linen company’s revolutionary
new Dreamsoft product and its uptake in leading hotels and spas worldwide
Thought Leaders: Expert predictions
Thought leaders from around the world, working in different industry sectors, talk about spa trends, challenges and growth opportunities
Promotional feature: Thalgo
After 50 successful years in the professional spa and beauty industry, the Thalgo brand is as strong and as innovative
as ever
Promotional feature: ManageMySpa
CEO Sudheer Koneru explains how a move from enterprise technology into spa
software resulted in the creation of a powerful system
Camping Cres – Losinj offers a morning vitality walk with breathing exercises; foot reflexology for walkers; vibration massage for the chest, sun yoga and aqua aerobics. • www.camps-cres-losinj.com
Cappelli Tourist Agency highlights the local way of life and lifestyle, culture and gastronomy for health and vitality. • www.cappelli-tourist.hr
Wellness Hotel Aurora offers a junior school for breathing techniques, fragrant massage treatments and the Ilovik flower experience based on eucalyptus oil. • www.losinj-hotels.com
Vitality Hotel Punta has a lung rehabilitation programme for adults and children developed in conjunction with the Croatian Pulmonary Society and the Zagreb Children’s hospital. • www.losinj-hotels.com
Turist Tourist Agency organisesNatural Medicine for Tired Lungs workshops. • www.island-losinj.com
Jadranka Group: Investing In Losinj The Jadranka Group is one of the main companies investing in Losinj’s leisure industry and is fundamental in delivering its vision for tourism. With backing from Russian banks, its already spent €150m (US$166m, £108m) on hotel development and has earmarked another €120m (US$133m, £86m) for investment in the next five years.
The group owns and operates six hotels under the Losinj Hotels and Villas banner. Its most inspiring project to date has been the refurbishment of The Bellevue, Losinj’s first five-star hotel, which reopened in July 2014 with 206 bedrooms and a range of amenities including a spa clinic supplied by Natura Bissé, a beauty zone with a spa garden, indoor and outdoor pools and a fit zone.
Goran Filipovic, a Jadranka board member, has kept a watchful eye on the group’s developments and is adamant that the future vision of the company is entirely integrated with the tourist office’s vision. He says: “The future is about quality – about pushing the development to be a five-star experience.”
The refurbished Bellevue hotel is the first five-star property in Losinj
Terry Stevens is a global leisure and tourism consultant
Four Seasons Resort The Nam Hai in Hoi An, Vietnam, has put together a Global Wellness Day
(GWD) agenda with activations rooted in nature and shaped by four pillars of Joy – in
alignment with the day’s theme #JoyMagenta.
The Global Wellness Summit (GWS) will celebrate its 20th anniversary at the 2026 event in
Phuket, Thailand, later this year with the theme: The Science, Art and Soul of Wellness.
Auko, an all-inclusive development, is opening in Phong Nha in Vietnam in Q3 2026, with a
series of 30 tented eco-lodges and wellness hospitality operations by Lumina Wellbeing.
Therme Manchester’s 28-acre development, which will include interconnected glass pavilions
that measure 65,000sq m, will be the largest bathing and wellbeing attraction in the world once
complete, according to prof David Russell, CEO of Therme UK.
Naples Beach Club, a Four Seasons Resort, has opened a 2,800sq m spa called The Sanctuary,
with the design and concept inspired by the Native American people that populated Florida’s
Southwest coast – the Calusa.
Swire Hotels’ luxury hospitality brand Upper House has revealed it will roll out its two-day
House of Healing retreats at its three hotels in Hong Kong, Chengdu and Shanghai.
LVMH-owned beauty house Guerlain will launch up to five spas with partners a year as part of
its plan to expand globally, according to the brand’s international spa and wellness director,
Diane Davody.
A new global study by Kevin Kelly and Peter Yesawich, called WELLSurvey 2.0, has revealed
more than half of consumers in the UK, US and Germany would not choose numerous high-
profile wellness resort brands for a future trip.
Luxury hospitality and wellness pioneer Jeremy McCarthy has launched Leisure Alchemy, a
digital platform that will provide professionals with strategic guidance on how to build
transformational leisure experiences that drive profit.
In the fast-paced world of fitness and wellness, where high-intensity workouts push us to
our limits and the sweat pours, the importance of efficient recovery cannot be overstated. [more...]
In today’s premium spa environment, every detail shapes the guest experience – right down to
the softness of towels and the freshness of linens. [more...]
+ More featured suppliers
COMPANY PROFILES
Living Earth Crafts For over 50 years, LEC has been manufacturing award-winning spa equipment for the world’s finest spas [more...]
