Company profile: Zenoti | spabusiness.com
Silver COMPANY PROFILE

Zenoti

Contact  |  Updates
Background
After experiencing the difficulties in running spas, salons and fitness centers without a unified software solution, Zenoti’s founders leveraged their professional roots in enterprise software. In 2010 our best-in-class solution made its grand entrance. Today, Zenoti powers over 20,000 businesses worldwide.


Main products and services
Zenoti offers spas the most complete cloud-based software solution.

Key features include:

■ Online appointment booking – optimal scheduling minimises wait times for guests, and even prioritises specific requests, enabling guests to easily book their favourite provider.

■ Group bookings – enable the front desk to book multiple appointments with different services from one screen.

■ Up-front deposits for bookings – the ability to collect deposits for bookings reduces cancellations and no-shows.

■ Employee scheduling and performance management – view at a glance where your team needs support and recognise top achievers.

■ Inventory management – never fall short or over-order again.

■ Membership services – no matter how complex your membership strategy, Zenoti has you covered.

■ Smart marketing – target the right segments at the right time, with the right products and services.

■ Consumer and employee mobile apps – touchless transactions are at your service.

■ Digital gift cards – enable your guests to give the gift of feeling great.

■ Reporting and analytics – custom dashboards give insight into spa financials, inventory, guest data, and more.

■ Billing and payments – streamline the checkout experience for guests and staff.

■ Tips payout – attract and retain top talent with faster tip access.

USPs
More well-established spa and salon brands are powered by Zenoti than any other software solution. In fact, a majority of the global enterprise market trusts its tech to Zenoti. As the all-in-one software platform, Zenoti enables spas and salons to elevate, unify, and automate their offerings using artificial intelligence (AI).


Zenoti’s cloud-based platform provides the perfect touch-free solutions. Say goodbye to clunky desktop terminals and scattered reporting – Zenoti dashboards provide a centralized view of data, helping streamline operations across all stores within the brand.


Automated employee scheduling and a booking wizard simplify everyday tasks. Zenoti’s AI-powered intelligent marketing ensures brand messages reach the right people at the right time, engaging and retaining customers while also increasing clientele.

Spas can use Zenoti analytics and reporting to identify and pursue opportunities to drive revenue.

Where in the world?
Zenoti powers spas, salons, and medspas across the United States, Canada, Europe, Africa, the Middle East, India, Southeast Asia, Australia, and New Zealand.
Zenoti video gallery:
Future plans
Zenoti’s mission has always been to help people achieve their greatness. The Go Zenoti brand campaign brings that mission to life and pays tribute to the therapists in our world who make a difference in people’s lives every day. “This campaign is not just an ad, it’s a reaffirmation of our commitment to you and your business,” – Sudheer Koneru. To celebrate the beauty, wellness and fitness industries with Zenoti.
Who's who
Sudheer Koneru, CEO
Amy Douglas, Sales Manager, UK & Europe
Top clients
Hand & Stone Massage and Facial Spa, Face Gym, European Wax Center, MGM Resorts, Skin Laundry, Face Haus, Massage Heights, Rush Salons, Gene Juarez Salon.
What the clients say
“We started our evaluation of software providers knowing we needed a proven cloud-based system that could reliably support our network locations. Zenoti stood out as the most robust platform and as a partner that will lead with innovation for years to come.”
– Joe Brauer, CTO at Hand & Stone
updates
14 Sep 2022
Why all-in-one systems are the future of spa technology
Modern spas use business management software for POS, marketing, bookings, financials and more. With all the choices available, it can be challenging to know which systems will work well for your business – and with one another.

Leading spa brands are switching to all-in-one software, which provides a single platform to manage every aspect of spa operations. By removing the need to switch between systems for different business areas, spas can harness additional benefits to drive revenue and efficiency:

A 360-degree view of guests

An all-in-one system draws information from the entire guest journey and saves it in a single location, giving you a complete view of history, demographics and feedback for each guest.

Use it to build targeted marketing campaigns that take each guest’s unique preferences into account for maximum impact.

Powerful business insights

When you manually pull data from every part of your business, it can be inconsistent, incomplete or unusable if data points don’t line up between systems.

However, with all systems in one place, you can seamlessly combine data from sales, marketing, operations, staff performance and even inventory. You'll have a snapshot of your entire business with actionable insights to help your business grow.

Improved security

The more systems you use, the more logins and passwords will be in play – and likely shared – across the business. This increases your risk of data falling into the wrong hands. With an all-in-one system, one login is sufficient for each provider and you only need to revoke a single point of access if they leave.

The all-in-one Zenoti platform is the complete software solution for spas. Talk to a consultant today.
25 Aug 2022
Zenoti shares time-saving revenue strategies for busy spa owners
Running a spa is no easy feat. In a single day, you might manage scheduling, marketing, financials, facilities and more. Your to-do list leaves little time to consider how to increase revenue and drive your brand forward – but you can grow your earnings with ease. Here are some ideas.

Crucially, encouraging your current clientele to visit often and spend more requires fewer resources than competing for new guests. In fact, research from Lee Resources shows that acquiring a new guest can cost up to five times more than retaining one.

To help busy spa owners generate more revenue, the all-in-one spa software brand Zenoti created a whitepaper which Spa Business readers can download for free.
The whitepaper offers suggestions like:

Use targeted guest lists: speak to guests based on their behaviour. Utilise data insights like age, goals, and skin or hair type, to send personalised emails or texts likely to inspire action.

Don’t offer discounts when they aren’t needed: if you apply a one-size-fits-all approach to your promotions, you risk giving discounts to guests who would have returned regularly and paid full price regardless. Instead, create custom promotions that offer something meaningful and new to people most likely to show interest.

Make upselling easy: use automated pop-ups in your spa software to remind your team of upsell opportunities. In addition, integrate those messages into your online or app guest experience, suggesting add-on or higher-priced services based on the guest’s actions.

For more tips to boost your bottom line, download the full whitepaper: Four strategies for maximising spa revenue.
04 Aug 2022
How EverySkin increased revenue by going digital with Zenoti
Premium aesthetics spa brand EverySkin wanted to offer guests a modern, digital experience across their six locations – but they were struggling to find the right tools.

Looking back at their search, Bridget Healy, co-founder & COO, recalls common problems. “I’ve been in the industry a number of years,” she says. “I’ve had experience with many different booking systems and there are some fairly consistent pain points that tend to come through.”

Healy mentioned the issues of poor usability and the difficulties of staying up to date with the software.

EverySkin ultimately chose Zenoti and their all-in-one spa software, which includes comprehensive booking and CRM (Customer Relationship Management) features. With all systems on one platform, the EverySkin front desk can now work more efficiently. Meanwhile, providers enjoy quick treatment insights thanks to digital forms sent to guests ahead of appointments.

“We have a really convenient service,” says EverySkin co-founder Alice Sagnier. ”This is a must-have. Guests can book online, pay online, change their appointments, and have all the information they need immediately – 24 hours a day. That’s very much powered by Zenoti.”

Since switching to Zenoti, EverySkin has benefitted from:

• 50 per cent of forms filled in prior to treatment

• 41 per cent increase in average ticket price for online bookings

• 100 per cent paperless operations

One of the most important values, as Sagnier points out, is the improved guest connection. “This digital enablement of the business allows our team to focus on delivering a fantastic, personalised experience to our guests, rather than admin tasks.”

Speak to Zenoti today to see how we can help your spa business thrive.
09 Jun 2022
Zenoti’s top three strategies to maximise your spa’s social media presence
Social media is an integral part of our lives, with US adults spending 95 minutes on social media each day. For spas, social networks dominated by photos and videos – such as Facebook and Instagram – are ideal destinations to showcase your brand and picture-perfect services.

To make the most of your social media presence, use your channels to generate business, too. Encourage bookings, highlight promotions, and even offer a behind-the-scenes glance at your locations.

With a few targeted strategies, social media can be a powerful revenue driver. Here’s how to get noticed and stay top-of-mind:

1. Stand out with beautiful visuals
Photos can stop scrollers in their tracks. Consider investing in a photography course for key staff if you want a DIY approach or hire a professional photographer. Show off everything you have to offer, from serene settings to friendly faces. For spa brands with a beauty angle, use a ring light to capture a glowy new look.

2. Increase your reach
For a quick boost in your number of followers, try running a competition. Encourage guests to ‘like’ your post and tag their friends with a line such as “Tag someone you’d like to try [service] and you could win a $50 gift card!” Then, choose a winner, and create new posts (with their permission) to reinforce what they’ve won.

3. Drive social bookings
If current and prospective guests can’t book an appointment from your social media channels, you’re missing out. Add a Book Now button to social posts to give guests quick access to your online booking. When a guest spots that perfect new treatment or can’t-miss promotion, they can go from ‘I want that’ to ‘booking confirmed’ with just a few taps.

With Zenoti, the most complete software solution for spas, you can link your social media channels to your appointment book, for seamless social bookings that land directly in your spa software.

Find out more by chatting with one of Zenoti’s experts.
19 May 2022
How Massage Green Spa adopted the right technology to drive sales and unify more than 100 locations
Affordable luxury brand Massage Green Spa lacked a centralised view of its growing, widespread operations. With the brand evolving, the head office needed a way to easily coordinate operations across spas and drive revenue consistently.

With more than 100 locations across the US, implementing a new business system seemed like a daunting challenge.

“Any transition of this scale is bound to be a huge task,” recalls Lishell Toney, Massage Green Spa director of franchise operations.

After careful consideration, the brand partnered with Zenoti to bring its complete spa technology platform to all its centres.

“We transitioned every spa to Zenoti over a span of a few weeks,” says Toney. “We migrated years of data, trained staff that was geographically distributed, and the Zenoti team was able to quickly respond to questions.”

By switching to Zenoti, Massage Green Spa could fulfil a previously difficult need: to unify its operations, with one central dashboard giving the head office a bird’s eye view of all franchises.

“My team now has access to the business performance of the company,” says Toney, “and we’re able to speed up key decisions.”

In addition to centralising operations, Massage Green Spa used Zenoti to offer gift cards and membership sales online. Its guests responded: gift cards generated US$248,000 in 10 months, while membership sales achieved a further US$190,000 in just four months.

Carlos Guzmán, president and COO, comments: “Zenoti has helped us achieve new efficiencies and marketing capabilities for our franchisees and guests.”

Speak to Zenoti today to see how we can help your spa business thrive.
13 Apr 2022
Memberships: The #1 way to build brand loyalty
Did you know it costs six-seven times more to get a new guest than to keep an existing one?

Membership programmes are the perfect way to keep guests coming back time after time. They bring in predictable revenue and offer more revenue opportunities by turning one-off clients into loyal guests... and they are growing in popularity.

On average, consumers spend US$273 per month on subscription services

Industry experts predict this increase is part of the generational shift away from the traditional transactional economy to a more relationship-driven one.

The beauty and wellness industry has always been high-touch and relationship-driven, so is perfectly positioned to capitalise upon this shift and create lasting relationships with guests. The best part is, with Zenoti spa software, once you’ve set it up you can forget all about it!

With Zenoti, Hand & Stone Massage and Facial Spa has created an elevated, unified membership experience across all their spas. Memberships are an important part of the brand and now, with Zenoti’s flexible membership structures, Hand & Stone gives guests the freedom to choose what's right for them.

Memberships help you:

- Build brand loyalty.
- Elevate guest experience.
- Increase revenue.
- Much more!

Download the whitepaper to learn more.
Zenoti: news from spabusiness.com
Modern spas use business management software for POS, marketing, bookings, financials and more. With all the choices available, it can be challenging to know which systems will work well for your business – and with one another.
Running a spa is no easy feat. In a single day, you might manage scheduling, marketing, financials, facilities and more.
Premium aesthetics spa brand EverySkin wanted to offer guests a modern, digital experience across their six locations – but they were struggling to find the right tools.
Social media is an integral part of our lives, with US adults spending 95 minutes on social media each day. For spas, social networks dominated by photos and videos – such as Facebook and Instagram – are ideal destinations to showcase your brand and picture-perfect services.
Affordable luxury brand Massage Green Spa lacked a centralised view of its growing, widespread operations. With the brand evolving, the head office needed a way to easily coordinate operations across spas and drive revenue consistently.
Zenoti's fully integrated CRM module allows spa and wellness businesses to apply deep segmentation and micro-targeting to help deliver highly-relevant promotions and communications to customers.
Zenoti: featured in Spa Business, HCM and Fit Tech magazines
Software: True picture
Your software can enable the gathering of customer insights to guide your product development and grow profits, as Karen Maxwell reports
Spa software: Staff retention
Operators are reporting challenges finding and retaining great staff due to pandemic pressures. We look at how software can help, while also increasing business
Spas have been getting even more savvy about yield management since the pandemic began. Spa Business asks how software suppliers are supporting them
Spa software: E-commerce
The past year has proven how vital online sales are for spa businesses. How are software suppliers helping operators to sell via the web?
Technology: Soft touch
As spas reopen, how can software help operators meet the numerous post-lockdown challenges they face?
How can software companies help spa operators keep in touch with customers, strengthening their relationship and loyalty, during the coronavirus pandemic? Key suppliers share their insights
Zenoti
Tel: +44 1482 429 330
Address: Jackson House, Sibson Rd, Sale, Cheshire, M33 7RR, UK
Sudheer Koneru, CEO
 
FEATURED SUPPLIERS

i-Tech Industries’ i-Boost treatment concept aligns body and mind
The powerful connection between healthy skin and body movement serves as the driving force behind i-Tech Industries' innovative full-body treatment concept, i-Boost. [more...]

Esthetica’s Shirodhara Massage Bed honours Ayurveda’s ancient traditions
The Shirodhara Massage Bed is Esthetica’s multipurpose massage table solution, designed for both oil and dry massages. [more...]
+ More featured suppliers  
CATALOGUE GALLERY
 

+ More catalogues  

VIDEO GALLERY

About us | J Grabner GmbH
More than 30 employees have one thing in common with the company founder Josef Grabner: Their enthusiasm for nature in all its individual facets Find out more...
+ More videos  

DIRECTORY
+ More directory  
DIARY

 

25-26 Sep 2022

Vagaro iconic.22 User Conference

Bespoke, San Francisco, United States
26-28 Sep 2022

SpaFest 2022

Gwel an Mor, United Kingdom
+ More diary  
 
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Silver COMPANY PROFILE

Zenoti

Contact  |  Updates
Background
After experiencing the difficulties in running spas, salons and fitness centers without a unified software solution, Zenoti’s founders leveraged their professional roots in enterprise software. In 2010 our best-in-class solution made its grand entrance. Today, Zenoti powers over 20,000 businesses worldwide.


Main products and services
Zenoti offers spas the most complete cloud-based software solution.

Key features include:

■ Online appointment booking – optimal scheduling minimises wait times for guests, and even prioritises specific requests, enabling guests to easily book their favourite provider.

■ Group bookings – enable the front desk to book multiple appointments with different services from one screen.

■ Up-front deposits for bookings – the ability to collect deposits for bookings reduces cancellations and no-shows.

■ Employee scheduling and performance management – view at a glance where your team needs support and recognise top achievers.

■ Inventory management – never fall short or over-order again.

■ Membership services – no matter how complex your membership strategy, Zenoti has you covered.

■ Smart marketing – target the right segments at the right time, with the right products and services.

■ Consumer and employee mobile apps – touchless transactions are at your service.

■ Digital gift cards – enable your guests to give the gift of feeling great.

■ Reporting and analytics – custom dashboards give insight into spa financials, inventory, guest data, and more.

■ Billing and payments – streamline the checkout experience for guests and staff.

■ Tips payout – attract and retain top talent with faster tip access.

USPs
More well-established spa and salon brands are powered by Zenoti than any other software solution. In fact, a majority of the global enterprise market trusts its tech to Zenoti. As the all-in-one software platform, Zenoti enables spas and salons to elevate, unify, and automate their offerings using artificial intelligence (AI).


Zenoti’s cloud-based platform provides the perfect touch-free solutions. Say goodbye to clunky desktop terminals and scattered reporting – Zenoti dashboards provide a centralized view of data, helping streamline operations across all stores within the brand.


Automated employee scheduling and a booking wizard simplify everyday tasks. Zenoti’s AI-powered intelligent marketing ensures brand messages reach the right people at the right time, engaging and retaining customers while also increasing clientele.

Spas can use Zenoti analytics and reporting to identify and pursue opportunities to drive revenue.

Where in the world?
Zenoti powers spas, salons, and medspas across the United States, Canada, Europe, Africa, the Middle East, India, Southeast Asia, Australia, and New Zealand.
Zenoti video gallery:
Future plans
Zenoti’s mission has always been to help people achieve their greatness. The Go Zenoti brand campaign brings that mission to life and pays tribute to the therapists in our world who make a difference in people’s lives every day. “This campaign is not just an ad, it’s a reaffirmation of our commitment to you and your business,” – Sudheer Koneru. To celebrate the beauty, wellness and fitness industries with Zenoti.
Who's who
Sudheer Koneru, CEO
Amy Douglas, Sales Manager, UK & Europe
Top clients
Hand & Stone Massage and Facial Spa, Face Gym, European Wax Center, MGM Resorts, Skin Laundry, Face Haus, Massage Heights, Rush Salons, Gene Juarez Salon.
What the clients say
“We started our evaluation of software providers knowing we needed a proven cloud-based system that could reliably support our network locations. Zenoti stood out as the most robust platform and as a partner that will lead with innovation for years to come.”
– Joe Brauer, CTO at Hand & Stone
updates
14 Sep 2022
Why all-in-one systems are the future of spa technology
Modern spas use business management software for POS, marketing, bookings, financials and more. With all the choices available, it can be challenging to know which systems will work well for your business – and with one another.

Leading spa brands are switching to all-in-one software, which provides a single platform to manage every aspect of spa operations. By removing the need to switch between systems for different business areas, spas can harness additional benefits to drive revenue and efficiency:

A 360-degree view of guests

An all-in-one system draws information from the entire guest journey and saves it in a single location, giving you a complete view of history, demographics and feedback for each guest.

Use it to build targeted marketing campaigns that take each guest’s unique preferences into account for maximum impact.

Powerful business insights

When you manually pull data from every part of your business, it can be inconsistent, incomplete or unusable if data points don’t line up between systems.

However, with all systems in one place, you can seamlessly combine data from sales, marketing, operations, staff performance and even inventory. You'll have a snapshot of your entire business with actionable insights to help your business grow.

Improved security

The more systems you use, the more logins and passwords will be in play – and likely shared – across the business. This increases your risk of data falling into the wrong hands. With an all-in-one system, one login is sufficient for each provider and you only need to revoke a single point of access if they leave.

The all-in-one Zenoti platform is the complete software solution for spas. Talk to a consultant today.
25 Aug 2022
Zenoti shares time-saving revenue strategies for busy spa owners
Running a spa is no easy feat. In a single day, you might manage scheduling, marketing, financials, facilities and more. Your to-do list leaves little time to consider how to increase revenue and drive your brand forward – but you can grow your earnings with ease. Here are some ideas.

Crucially, encouraging your current clientele to visit often and spend more requires fewer resources than competing for new guests. In fact, research from Lee Resources shows that acquiring a new guest can cost up to five times more than retaining one.

To help busy spa owners generate more revenue, the all-in-one spa software brand Zenoti created a whitepaper which Spa Business readers can download for free.
The whitepaper offers suggestions like:

Use targeted guest lists: speak to guests based on their behaviour. Utilise data insights like age, goals, and skin or hair type, to send personalised emails or texts likely to inspire action.

Don’t offer discounts when they aren’t needed: if you apply a one-size-fits-all approach to your promotions, you risk giving discounts to guests who would have returned regularly and paid full price regardless. Instead, create custom promotions that offer something meaningful and new to people most likely to show interest.

Make upselling easy: use automated pop-ups in your spa software to remind your team of upsell opportunities. In addition, integrate those messages into your online or app guest experience, suggesting add-on or higher-priced services based on the guest’s actions.

For more tips to boost your bottom line, download the full whitepaper: Four strategies for maximising spa revenue.
04 Aug 2022
How EverySkin increased revenue by going digital with Zenoti
Premium aesthetics spa brand EverySkin wanted to offer guests a modern, digital experience across their six locations – but they were struggling to find the right tools.

Looking back at their search, Bridget Healy, co-founder & COO, recalls common problems. “I’ve been in the industry a number of years,” she says. “I’ve had experience with many different booking systems and there are some fairly consistent pain points that tend to come through.”

Healy mentioned the issues of poor usability and the difficulties of staying up to date with the software.

EverySkin ultimately chose Zenoti and their all-in-one spa software, which includes comprehensive booking and CRM (Customer Relationship Management) features. With all systems on one platform, the EverySkin front desk can now work more efficiently. Meanwhile, providers enjoy quick treatment insights thanks to digital forms sent to guests ahead of appointments.

“We have a really convenient service,” says EverySkin co-founder Alice Sagnier. ”This is a must-have. Guests can book online, pay online, change their appointments, and have all the information they need immediately – 24 hours a day. That’s very much powered by Zenoti.”

Since switching to Zenoti, EverySkin has benefitted from:

• 50 per cent of forms filled in prior to treatment

• 41 per cent increase in average ticket price for online bookings

• 100 per cent paperless operations

One of the most important values, as Sagnier points out, is the improved guest connection. “This digital enablement of the business allows our team to focus on delivering a fantastic, personalised experience to our guests, rather than admin tasks.”

Speak to Zenoti today to see how we can help your spa business thrive.
09 Jun 2022
Zenoti’s top three strategies to maximise your spa’s social media presence
Social media is an integral part of our lives, with US adults spending 95 minutes on social media each day. For spas, social networks dominated by photos and videos – such as Facebook and Instagram – are ideal destinations to showcase your brand and picture-perfect services.

To make the most of your social media presence, use your channels to generate business, too. Encourage bookings, highlight promotions, and even offer a behind-the-scenes glance at your locations.

With a few targeted strategies, social media can be a powerful revenue driver. Here’s how to get noticed and stay top-of-mind:

1. Stand out with beautiful visuals
Photos can stop scrollers in their tracks. Consider investing in a photography course for key staff if you want a DIY approach or hire a professional photographer. Show off everything you have to offer, from serene settings to friendly faces. For spa brands with a beauty angle, use a ring light to capture a glowy new look.

2. Increase your reach
For a quick boost in your number of followers, try running a competition. Encourage guests to ‘like’ your post and tag their friends with a line such as “Tag someone you’d like to try [service] and you could win a $50 gift card!” Then, choose a winner, and create new posts (with their permission) to reinforce what they’ve won.

3. Drive social bookings
If current and prospective guests can’t book an appointment from your social media channels, you’re missing out. Add a Book Now button to social posts to give guests quick access to your online booking. When a guest spots that perfect new treatment or can’t-miss promotion, they can go from ‘I want that’ to ‘booking confirmed’ with just a few taps.

With Zenoti, the most complete software solution for spas, you can link your social media channels to your appointment book, for seamless social bookings that land directly in your spa software.

Find out more by chatting with one of Zenoti’s experts.
19 May 2022
How Massage Green Spa adopted the right technology to drive sales and unify more than 100 locations
Affordable luxury brand Massage Green Spa lacked a centralised view of its growing, widespread operations. With the brand evolving, the head office needed a way to easily coordinate operations across spas and drive revenue consistently.

With more than 100 locations across the US, implementing a new business system seemed like a daunting challenge.

“Any transition of this scale is bound to be a huge task,” recalls Lishell Toney, Massage Green Spa director of franchise operations.

After careful consideration, the brand partnered with Zenoti to bring its complete spa technology platform to all its centres.

“We transitioned every spa to Zenoti over a span of a few weeks,” says Toney. “We migrated years of data, trained staff that was geographically distributed, and the Zenoti team was able to quickly respond to questions.”

By switching to Zenoti, Massage Green Spa could fulfil a previously difficult need: to unify its operations, with one central dashboard giving the head office a bird’s eye view of all franchises.

“My team now has access to the business performance of the company,” says Toney, “and we’re able to speed up key decisions.”

In addition to centralising operations, Massage Green Spa used Zenoti to offer gift cards and membership sales online. Its guests responded: gift cards generated US$248,000 in 10 months, while membership sales achieved a further US$190,000 in just four months.

Carlos Guzmán, president and COO, comments: “Zenoti has helped us achieve new efficiencies and marketing capabilities for our franchisees and guests.”

Speak to Zenoti today to see how we can help your spa business thrive.
13 Apr 2022
Memberships: The #1 way to build brand loyalty
Did you know it costs six-seven times more to get a new guest than to keep an existing one?

Membership programmes are the perfect way to keep guests coming back time after time. They bring in predictable revenue and offer more revenue opportunities by turning one-off clients into loyal guests... and they are growing in popularity.

On average, consumers spend US$273 per month on subscription services

Industry experts predict this increase is part of the generational shift away from the traditional transactional economy to a more relationship-driven one.

The beauty and wellness industry has always been high-touch and relationship-driven, so is perfectly positioned to capitalise upon this shift and create lasting relationships with guests. The best part is, with Zenoti spa software, once you’ve set it up you can forget all about it!

With Zenoti, Hand & Stone Massage and Facial Spa has created an elevated, unified membership experience across all their spas. Memberships are an important part of the brand and now, with Zenoti’s flexible membership structures, Hand & Stone gives guests the freedom to choose what's right for them.

Memberships help you:

- Build brand loyalty.
- Elevate guest experience.
- Increase revenue.
- Much more!

Download the whitepaper to learn more.
Zenoti: news from spabusiness.com
Modern spas use business management software for POS, marketing, bookings, financials and more. With all the choices available, it can be challenging to know which systems will work well for your business – and with one another.
Running a spa is no easy feat. In a single day, you might manage scheduling, marketing, financials, facilities and more.
Premium aesthetics spa brand EverySkin wanted to offer guests a modern, digital experience across their six locations – but they were struggling to find the right tools.
Social media is an integral part of our lives, with US adults spending 95 minutes on social media each day. For spas, social networks dominated by photos and videos – such as Facebook and Instagram – are ideal destinations to showcase your brand and picture-perfect services.
Affordable luxury brand Massage Green Spa lacked a centralised view of its growing, widespread operations. With the brand evolving, the head office needed a way to easily coordinate operations across spas and drive revenue consistently.
Zenoti's fully integrated CRM module allows spa and wellness businesses to apply deep segmentation and micro-targeting to help deliver highly-relevant promotions and communications to customers.
Zenoti: featured in Spa Business, HCM and Fit Tech magazines
Software: True picture
Your software can enable the gathering of customer insights to guide your product development and grow profits, as Karen Maxwell reports
Spa software: Staff retention
Operators are reporting challenges finding and retaining great staff due to pandemic pressures. We look at how software can help, while also increasing business
Spas have been getting even more savvy about yield management since the pandemic began. Spa Business asks how software suppliers are supporting them
Spa software: E-commerce
The past year has proven how vital online sales are for spa businesses. How are software suppliers helping operators to sell via the web?
Technology: Soft touch
As spas reopen, how can software help operators meet the numerous post-lockdown challenges they face?
How can software companies help spa operators keep in touch with customers, strengthening their relationship and loyalty, during the coronavirus pandemic? Key suppliers share their insights
Zenoti
Tel: +44 1482 429 330
Address: Jackson House, Sibson Rd, Sale, Cheshire, M33 7RR, UK
Sudheer Koneru, CEO
FEATURED SUPPLIERS

i-Tech Industries’ i-Boost treatment concept aligns body and mind
The powerful connection between healthy skin and body movement serves as the driving force behind i-Tech Industries' innovative full-body treatment concept, i-Boost. [more...]

Esthetica’s Shirodhara Massage Bed honours Ayurveda’s ancient traditions
The Shirodhara Massage Bed is Esthetica’s multipurpose massage table solution, designed for both oil and dry massages. [more...]
+ More featured suppliers  
CATALOGUE GALLERY
+ More catalogues  

VIDEO GALLERY

About us | J Grabner GmbH
More than 30 employees have one thing in common with the company founder Josef Grabner: Their enthusiasm for nature in all its individual facets Find out more...
+ More videos  

DIRECTORY
+ More directory  
DIARY

 

25-26 Sep 2022

Vagaro iconic.22 User Conference

Bespoke, San Francisco, United States
26-28 Sep 2022

SpaFest 2022

Gwel an Mor, United Kingdom
+ More diary  
 


ADVERTISE . CONTACT US

Leisure Media
Tel: +44 (0)1462 431385

©Cybertrek 2022

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