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Spa Vision

Collaboration is the key to Spa Vision’s success, says Susan Auld


Spa Vision has a reputation for delivering high end spa and wellness projects. We talk to Susan Auld about how the team delivers

How do you approach collaboration with a client? 
First and foremost, we ensure we establish contact with the client and set out clear lines of communication. This ensures we can identify the specific needs of the project and understand expectations.

From here we’re well placed to begin exploring options around design and comfort details, manufacturer preference, equipment functionality and a clearly defined budget.

Our detailed and diligent approach, which we adopt with all projects, enables us to move seamlessly to finalising the specifics, so we can plan delivery and installations.

You’ve recently been working on The Langley. Tell us about the scheme you developed
For us this is such a good example of the importance of collaboration, as each step of the project required clear communication and engagement, as well as partnership working to get to the optimum outcome.

Our brief was to supply all the treatment room and relaxation lounge equipment and spa furniture and we had to ensure we fulfilled the requirements of all stakeholders, including the Interior designers, cost consultants, spa consultant, and spa director.

What were the main challenges and solutions?
As part of the early scoping, we identified the opportunity to deliver something unique which led to the creation of a bespoke, two-person lounger – designed by our brand partner, Living Earth Crafts.

While a fairly simple idea, it allowed us to demonstrate how we can work with our clients and manufacturers to turn existing equipment designs into bespoke pieces that offer something different for our clients

Tell us about your collaborations on the project
We worked closely with Denis Irvine, interior designer, and Nicki Kurran, spa consultant as well as the cost consultants, and Alex James the spa director.

As with all work we do with interior designers, we offer in depth knowledge of the design and functionality of the spa equipment the client is seeking to ensure the design of the treatment rooms are suitable and functional.

Having been briefed by the interior designers, we were then able to work with the spa consultant and spa director to ensure the operational effectiveness of equipment was achieved, on time and within budget.

We then worked with both Living Earth Crafts and Gharieni, the main brand partners for this project, to ensure we delivered to the clients specification.

It was great to play our part in such a long-term and prestigious project. The focus on teamwork gave us all a clear direction and a goal to work towards, which enabled us to deliver a fantastic experience for the client – and their spa guests.

spa-kit.net keywords: SPA VISION
Susan Auld
"We identified the opportunity to deliver something unique, which led to the creation of a bespoke, two person lounger"

Read more from this issue of Spa Business magazine

View contents of Spa Business 2020 issue 1
FEATURED SUPPLIERS

Introducing Silent Loads: Wildsmith’s newest advancement in personalised wellbeing
In a world where imbalance often accumulates quietly, Wildsmith unveils its newest wellbeing innovation: Silent Loads, an approach designed to meet the needs of modern spa guests with precision and depth. [more...]

Spa Life – where spa leaders grow together
The Spa Life UK Convention returns from 21–23 June 2026 at Whittlebury Park Hotel, Spa & Golf Resort, bringing together spa managers, directors and owners for two days of focused education, meaningful connection and commercial insight. [more...]
+ More featured suppliers  
COMPANY PROFILES
Sommerhuber GmbH

Sommerhuber specialises in the manufacturing of heat-storing ceramics for spas. [more...]
Subtle Energies

With 30 years of clinical research, Subtle Energies is widely recognised for its authentic wellness [more...]
+ More profiles  
CATALOGUE GALLERY
 

+ More catalogues  

DIRECTORY
+ More directory  
DIARY

 

09-11 Jun 2026

World Sauna Forum 2026

Savutuvan Apaja, Haapaniemi, Finland
09-12 Jun 2026

W3Spa EMEA

Hotel Cascais Miragem Health & Spa, Portugal
+ More diary  
 
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©Cybertrek 2026
Uniting the world of spa & wellness
Get Spa Business and Spa Business insider digital magazines FREE
Sign up here ▸
News   Products   Magazine   Subscribe
Promotional feature
Spa Vision

Collaboration is the key to Spa Vision’s success, says Susan Auld


Spa Vision has a reputation for delivering high end spa and wellness projects. We talk to Susan Auld about how the team delivers

How do you approach collaboration with a client? 
First and foremost, we ensure we establish contact with the client and set out clear lines of communication. This ensures we can identify the specific needs of the project and understand expectations.

From here we’re well placed to begin exploring options around design and comfort details, manufacturer preference, equipment functionality and a clearly defined budget.

Our detailed and diligent approach, which we adopt with all projects, enables us to move seamlessly to finalising the specifics, so we can plan delivery and installations.

You’ve recently been working on The Langley. Tell us about the scheme you developed
For us this is such a good example of the importance of collaboration, as each step of the project required clear communication and engagement, as well as partnership working to get to the optimum outcome.

Our brief was to supply all the treatment room and relaxation lounge equipment and spa furniture and we had to ensure we fulfilled the requirements of all stakeholders, including the Interior designers, cost consultants, spa consultant, and spa director.

What were the main challenges and solutions?
As part of the early scoping, we identified the opportunity to deliver something unique which led to the creation of a bespoke, two-person lounger – designed by our brand partner, Living Earth Crafts.

While a fairly simple idea, it allowed us to demonstrate how we can work with our clients and manufacturers to turn existing equipment designs into bespoke pieces that offer something different for our clients

Tell us about your collaborations on the project
We worked closely with Denis Irvine, interior designer, and Nicki Kurran, spa consultant as well as the cost consultants, and Alex James the spa director.

As with all work we do with interior designers, we offer in depth knowledge of the design and functionality of the spa equipment the client is seeking to ensure the design of the treatment rooms are suitable and functional.

Having been briefed by the interior designers, we were then able to work with the spa consultant and spa director to ensure the operational effectiveness of equipment was achieved, on time and within budget.

We then worked with both Living Earth Crafts and Gharieni, the main brand partners for this project, to ensure we delivered to the clients specification.

It was great to play our part in such a long-term and prestigious project. The focus on teamwork gave us all a clear direction and a goal to work towards, which enabled us to deliver a fantastic experience for the client – and their spa guests.

spa-kit.net keywords: SPA VISION
Susan Auld
"We identified the opportunity to deliver something unique, which led to the creation of a bespoke, two person lounger"

Read more from this issue of Spa Business magazine

View contents of Spa Business 2020 issue 1
LATEST NEWS
Almost half of spa survey respondents are unaware cancer is a disability and not adapting treatments is discrimination
A recent survey by the UK Spa Association (UKSA) into the industry’s approach to cancer care has revealed that almost half of participating respondents (46 per cent) are unaware that cancer is a disability and guests with a cancer diagnosis must be given
Solmar Hotels and Resorts offers Temazcal ceremony for Global Wellness Day
Mexican operator, Solmar Hotels and Resorts, is hosting a series of events in celebration of Global Wellness Day, including a Temazcal ceremony at its Playa Grande Resort and Spa in Los Cabos.
Mandarin Oriental announces standalone Mansions-branded residences for Abu Dhabi
Mandarin Oriental has announced a standalone residence brand, Mansions, which will debut at Emirates Palace, Mandarin Oriental Mansions, Abu Dhabi, in 2029.
Healing sanctuary Tulah Clinical Wellness opens in Kerala
Tulah Clinical Wellness, a holistic wellness destination, has officially opened in the hills of northern Kerala, India.
Four Seasons Resort The Nam Hai creates Global Wellness Day programme rooted in nature
Four Seasons Resort The Nam Hai in Hoi An, Vietnam, has put together a Global Wellness Day (GWD) agenda with activations rooted in nature and shaped by four pillars of Joy – in alignment with the day’s theme #JoyMagenta.
Wellness care hospital opens in Vilnius with innovative spa and hospitality concept
Lithuanian care operator Addere Care has launched a new “wellness care hospital” in Vilnius.
Rainer Maelzer joins Therme Group as chief entertainment officer
Rainer Maelzer, an experiential entertainment innovator, has been appointed chief entertainment officer by Therme Group.
Global Wellness Summit announces 2026 theme: the science, art and soul of wellness
The Global Wellness Summit (GWS) will celebrate its 20th anniversary at the 2026 event in Phuket, Thailand, later this year with the theme: The Science, Art and Soul of Wellness.
All-inclusive eco-wellness development Auko to open near Vietnam’s Son Doong caves
Auko, an all-inclusive development, is opening in Phong Nha in Vietnam in Q3 2026, with a series of 30 tented eco-lodges and wellness hospitality operations by Lumina Wellbeing.
Therme Manchester reveals 90:90 strategy – 90 per cent of the UK population within a 90-minute drive of a Therme
Therme Manchester’s 28-acre development, which will include interconnected glass pavilions that measure 65,000sq m, will be the largest bathing and wellbeing attraction in the world once complete, according to prof David Russell, CEO of Therme UK. 
Four Seasons’ Naples Beach Club opens 2,800sq m Sanctuary spa inspired by indigenous Calusa people
Naples Beach Club, a Four Seasons Resort, has opened a 2,800sq m spa called The Sanctuary, with the design and concept inspired by the Native American people that populated Florida’s Southwest coast – the Calusa.
Swire Hotels’ Upper House unveils House of Healing wellness programme rollout
Swire Hotels’ luxury hospitality brand Upper House has revealed it will roll out its two-day House of Healing retreats at its three hotels in Hong Kong, Chengdu and Shanghai.
+ More news   
 
FEATURED SUPPLIERS

Introducing Silent Loads: Wildsmith’s newest advancement in personalised wellbeing
In a world where imbalance often accumulates quietly, Wildsmith unveils its newest wellbeing innovation: Silent Loads, an approach designed to meet the needs of modern spa guests with precision and depth. [more...]

Spa Life – where spa leaders grow together
The Spa Life UK Convention returns from 21–23 June 2026 at Whittlebury Park Hotel, Spa & Golf Resort, bringing together spa managers, directors and owners for two days of focused education, meaningful connection and commercial insight. [more...]
+ More featured suppliers  
COMPANY PROFILES
Sommerhuber GmbH

Sommerhuber specialises in the manufacturing of heat-storing ceramics for spas. [more...]
+ More profiles  
CATALOGUE GALLERY
+ More catalogues  

DIRECTORY
+ More directory  
DIARY

 

09-11 Jun 2026

World Sauna Forum 2026

Savutuvan Apaja, Haapaniemi, Finland
09-12 Jun 2026

W3Spa EMEA

Hotel Cascais Miragem Health & Spa, Portugal
+ More diary  
 


ADVERTISE . CONTACT US

Leisure Media
Tel: +44 (0)1462 431385

©Cybertrek 2026

ABOUT LEISURE MEDIA
LEISURE MEDIA MAGAZINES
LEISURE MEDIA HANDBOOKS
LEISURE MEDIA WEBSITES
LEISURE MEDIA PRODUCT SEARCH
PRINT SUBSCRIPTIONS
FREE DIGITAL SUBSCRIPTIONS