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Keith James was in Saltlake City airport when he got a phone call that made him break down and cry. But don’t worry – it was good news. Bob Ward was ringing to tell him he’d been awarded the themed entertainment industry’s most prestigious accolade, the Buzz Price Thea Award for a Lifetime of Distinguished Achievements.
Months later, on 2 April, 700 people attended the Thea Gala Awards ceremony at Disneyland Resort, Anaheim, where James picked up his award. For many, he’s one of the founding fathers of the modern themed entertainment industry.
James, CEO of Jack Rouse Associates and 45-year industry veteran, has worked with everyone from Coca-Cola to Jack Daniels, Ferrari to Hershey’s, Crayola to Lego, Warner Bros to Universal Studios and Six Flags – but he is nothing if not humble.
“I learned early on you need to surround yourself with good people, the best people you can. Receiving an award like this has always been the furthest thing from my mind because the success is due to all the thousands of people I have worked with – not me,” he says.
James was introduced to Jack Rouse in the 1970s. As well as teaching him to ride a motorbike, Rouse opened his eyes to the world of themed entertainment and the two went on to work together for TAFT Broadcasting.
“I just needed a summer job to pay for college, and that’s how this whole thing started,” James says. “Back then, there was hardly even an industry. It’s grown up beneath me and I’ve been very lucky to have the experiences and friendships that I have had.”
He returned to work with Rouse in 1992, becoming JRA’s owner in a 2008 buyout.
Most of his time now is spent travelling from site to site in countries across the globe. Nine and half million air miles later, James shares his best piece of advice: “Always say yes. Whatever you’re asked to do, say yes, even if you don’t have a clue how you’re going to do it. You can panic and figure it out later.”
Read more from this issue of Spa Business magazine
Promotional feature: IDEATTACK
IDEATTACK’s new project in Hainan, China,
introduces the storytelling elements of a
theme park to the oceanarium concept
Science Museums: Shaping Tomorrow
Brazil’s Museum of Tomorrow uses
constantly updating, real-time digital
collection to communicate with visitors.
We met members of the team
Promotional feature: EAS
This year, the Euro Attractions Show is
coming to the Spanish city of Barcelona
Disney Special: Shanghai Disney: The Best Yet?
As Disney opens its first resort in mainland
China, our special feature examines its
business model, its potential impact and
the modernisation of the Disney castle park
New Openings: Space Inversion
A new contemporary museum district
in the Netherlands – Museumplein
Limburg – features a science centre,
a design museum and an inverted
planetarium. We take a closer look
Promotional feature: Polin
Polin’s patented technologies, extensive R&D and creative flair have made it one of the world’s leading waterpark design and manufacturing companies
Waterparks: Taking the Plunge
Waterpark suppliers constantly develop
their product offers. We dive into the
world of waterpark R&D to find out more
Zoos & Aquariums: The Long Game
UK safari park Longleat is undertaking a
decade-long upgrade that starts by going
back to its roots. As the attraction turns
50, CEO Bob Montgomery explains how
he’s bridging the past and the future
Contrast therapy, based on the alternation of hot and cold rituals, has become one of the
most valued practices in the fields of wellness and recovery. [more...]
Keith James was in Saltlake City airport when he got a phone call that made him break down and cry. But don’t worry – it was good news. Bob Ward was ringing to tell him he’d been awarded the themed entertainment industry’s most prestigious accolade, the Buzz Price Thea Award for a Lifetime of Distinguished Achievements.
Months later, on 2 April, 700 people attended the Thea Gala Awards ceremony at Disneyland Resort, Anaheim, where James picked up his award. For many, he’s one of the founding fathers of the modern themed entertainment industry.
James, CEO of Jack Rouse Associates and 45-year industry veteran, has worked with everyone from Coca-Cola to Jack Daniels, Ferrari to Hershey’s, Crayola to Lego, Warner Bros to Universal Studios and Six Flags – but he is nothing if not humble.
“I learned early on you need to surround yourself with good people, the best people you can. Receiving an award like this has always been the furthest thing from my mind because the success is due to all the thousands of people I have worked with – not me,” he says.
James was introduced to Jack Rouse in the 1970s. As well as teaching him to ride a motorbike, Rouse opened his eyes to the world of themed entertainment and the two went on to work together for TAFT Broadcasting.
“I just needed a summer job to pay for college, and that’s how this whole thing started,” James says. “Back then, there was hardly even an industry. It’s grown up beneath me and I’ve been very lucky to have the experiences and friendships that I have had.”
He returned to work with Rouse in 1992, becoming JRA’s owner in a 2008 buyout.
Most of his time now is spent travelling from site to site in countries across the globe. Nine and half million air miles later, James shares his best piece of advice: “Always say yes. Whatever you’re asked to do, say yes, even if you don’t have a clue how you’re going to do it. You can panic and figure it out later.”
Read more from this issue of Spa Business magazine
Promotional feature: IDEATTACK
IDEATTACK’s new project in Hainan, China,
introduces the storytelling elements of a
theme park to the oceanarium concept
Science Museums: Shaping Tomorrow
Brazil’s Museum of Tomorrow uses
constantly updating, real-time digital
collection to communicate with visitors.
We met members of the team
Promotional feature: EAS
This year, the Euro Attractions Show is
coming to the Spanish city of Barcelona
Disney Special: Shanghai Disney: The Best Yet?
As Disney opens its first resort in mainland
China, our special feature examines its
business model, its potential impact and
the modernisation of the Disney castle park
New Openings: Space Inversion
A new contemporary museum district
in the Netherlands – Museumplein
Limburg – features a science centre,
a design museum and an inverted
planetarium. We take a closer look
Promotional feature: Polin
Polin’s patented technologies, extensive R&D and creative flair have made it one of the world’s leading waterpark design and manufacturing companies
Waterparks: Taking the Plunge
Waterpark suppliers constantly develop
their product offers. We dive into the
world of waterpark R&D to find out more
Zoos & Aquariums: The Long Game
UK safari park Longleat is undertaking a
decade-long upgrade that starts by going
back to its roots. As the attraction turns
50, CEO Bob Montgomery explains how
he’s bridging the past and the future
Jessica Sloyan, a wellness operations and training expert, has established an independent
private training academy to provide professional qualifications for practitioners looking to offer
immersive wellness experiences.
The International Spa Association (ISPA) has published its full 2026 US Spa Industry Study,
providing further insights into the region’s total US$1 billion (€855 million, £780 million)
industry revenue increase from 2024 to 2025.
Ameyalli, the 78-acre wellbeing resort and residential community in Midway in Utah, US, has
broken ground on phase two of the hot spring development – the Ameyalli Resort and Spa –
which is due to open in 2028.
TLee Spas and Wellness has revealed the design concept for a high-tech spa with body
mapping scanners to improve public health, for AI company Midjourney.
Gran Hotel Taoro in northern Tenerife, Spain, has completed the final phase of its three-year
renovation with the debut of its Sandára Wellness Centre.
Hand and Stone Massage and Facial Spa, the spa business with more than 650 locations across
the US and Canada, has appointed franchise expert Carrie Walsh as CEO as the company plans
to expand.
Synergy – The Retreat Show, the global trade show for retreats, has launched a global research
initiative that will provide insights into the retreat sector from both consumer and industry
perspectives.
The Wellness Tourism Association (WTA) has published a non-regulatory global industry
framework designed to ensure the retreat market offers responsible experiences.
A new survey of UK and international spa practitioners shows that stress, burnout and
wellbeing concerns have caused one in three respondents to consider leaving the industry.
Contrast therapy, based on the alternation of hot and cold rituals, has become one of the
most valued practices in the fields of wellness and recovery. [more...]
