Having data at your fingertips is key to making on-the-fly decisions
Spa directors need flexibility and mobility to effectively manage their spa and engage with guests. With the right mobile apps in hand, a spa director can confidently manage the business, the employees and the guests while simultaneously growing revenues and improving guest service.
Greater Visibility Data at your fingertips is key to making on-the-fly decisions and truly understanding the status of your spa business. A busy spa director doesn’t have time to run back to the desk and run multiple reports, they need actionable dashboards in hand and accessibility wherever they go.
SpaSoft offers Business Intelligence to inform better decisions. Intelligence visualises your spa business data, giving you access to key performance indicators including revenue and utilisation data.
Simplify Guest Check-In Spas need a way to efficiently collect crucial guest contact and health information and make it available to the therapists. SpaSoft’s Wellness Forms app streamlines the intake process and automates the flow of information from the guest to the therapist.
Schedules at Your Fingertips While in an ideal world the appointment schedule would be set weeks in advance, the reality is that spa schedules are in a continual state of flux. Therapists and managers need to access their schedule for constant appointment updates.
When paired with Wellness Forms, therapists can pull up guest intake forms to review prior to the start of the appointment.
Connect with Guests Everyone today is on the go, living and breathing by their mobile phone. Email appointment confirmations are great, but they are likely to get lost in the inbox. Text or SMS appointment confirmations and reminders go right to the guest via their mobile phone.
More Reservations, More Revenue Guests today expect to be able to book online, whether they’re sitting at their desk or sitting by the pool. They want the instant gratification of being able to reserve online when the inspiration hits them and mobile online booking makes that possible.
Online spa booking will be your 24/7/365 reservationist, always available for bookings. Guests can make appointments at anytime, from anywhere. You have full control over all of the online offerings while providing a seamless booking experience for the guest.
Now is the time to make your spa run more efficiently, connect more easily with your guests and in general, just make your life easier. SpaSoft provides a full set of mobile tools that will do just that as well as provide visibility, efficiency and greater opportunities to boost revenue.
Read more from this issue of Spa Business magazine
People profile: Garrett Mersberger
Garrett Mersberger on the overhaul of Kohler Waters’ flagship spa in Europe, plus his vision for ISPA following his appointment as chair of the association
Spa programmes: On the menu
Underwater yoga, healing breathwork and genetics all feature in Spa Business’ brand new series revealing the latest treatments, programmes and retreats in spas
Promotional feature: Zimmer MedizinSysteme
Cold therapy is suddenly all the rage, but Zimmer MedizinSysteme’s icelab takes it a step further, creating a cold sauna for the whole body. Rainer Bolsinger explains more about this cutting-edge therapy
Promotional feature: The Tides: pure Dutch nature inside
Modern living might be tough on our minds and bodies, but newly-launched Dutch wellness and self-care brand The Tides offers just the antidote with a new class of pure, raw products and treatments
In a world where imbalance often accumulates quietly, Wildsmith unveils its newest
wellbeing innovation: Silent Loads, an approach designed to meet the needs of modern spa
guests with precision and depth. [more...]
+ More featured suppliers
COMPANY PROFILES
Elemis
Elemis was founded in London in 1989 by Linda Steiner whose vision was to create a skincare range as [more...]
We Work Well Inc
In 2019 Monica Helmstetter and Lucy Hugo founded the American hosted buyer event company We Work Wel [more...]
Having data at your fingertips is key to making on-the-fly decisions
Spa directors need flexibility and mobility to effectively manage their spa and engage with guests. With the right mobile apps in hand, a spa director can confidently manage the business, the employees and the guests while simultaneously growing revenues and improving guest service.
Greater Visibility Data at your fingertips is key to making on-the-fly decisions and truly understanding the status of your spa business. A busy spa director doesn’t have time to run back to the desk and run multiple reports, they need actionable dashboards in hand and accessibility wherever they go.
SpaSoft offers Business Intelligence to inform better decisions. Intelligence visualises your spa business data, giving you access to key performance indicators including revenue and utilisation data.
Simplify Guest Check-In Spas need a way to efficiently collect crucial guest contact and health information and make it available to the therapists. SpaSoft’s Wellness Forms app streamlines the intake process and automates the flow of information from the guest to the therapist.
Schedules at Your Fingertips While in an ideal world the appointment schedule would be set weeks in advance, the reality is that spa schedules are in a continual state of flux. Therapists and managers need to access their schedule for constant appointment updates.
When paired with Wellness Forms, therapists can pull up guest intake forms to review prior to the start of the appointment.
Connect with Guests Everyone today is on the go, living and breathing by their mobile phone. Email appointment confirmations are great, but they are likely to get lost in the inbox. Text or SMS appointment confirmations and reminders go right to the guest via their mobile phone.
More Reservations, More Revenue Guests today expect to be able to book online, whether they’re sitting at their desk or sitting by the pool. They want the instant gratification of being able to reserve online when the inspiration hits them and mobile online booking makes that possible.
Online spa booking will be your 24/7/365 reservationist, always available for bookings. Guests can make appointments at anytime, from anywhere. You have full control over all of the online offerings while providing a seamless booking experience for the guest.
Now is the time to make your spa run more efficiently, connect more easily with your guests and in general, just make your life easier. SpaSoft provides a full set of mobile tools that will do just that as well as provide visibility, efficiency and greater opportunities to boost revenue.
Read more from this issue of Spa Business magazine
People profile: Garrett Mersberger
Garrett Mersberger on the overhaul of Kohler Waters’ flagship spa in Europe, plus his vision for ISPA following his appointment as chair of the association
Spa programmes: On the menu
Underwater yoga, healing breathwork and genetics all feature in Spa Business’ brand new series revealing the latest treatments, programmes and retreats in spas
Promotional feature: Zimmer MedizinSysteme
Cold therapy is suddenly all the rage, but Zimmer MedizinSysteme’s icelab takes it a step further, creating a cold sauna for the whole body. Rainer Bolsinger explains more about this cutting-edge therapy
Promotional feature: The Tides: pure Dutch nature inside
Modern living might be tough on our minds and bodies, but newly-launched Dutch wellness and self-care brand The Tides offers just the antidote with a new class of pure, raw products and treatments
Four Seasons Resort The Nam Hai in Hoi An, Vietnam, has put together a Global Wellness Day
(GWD) agenda with activations rooted in nature and shaped by four pillars of Joy – in
alignment with the day’s theme #JoyMagenta.
The Global Wellness Summit (GWS) will celebrate its 20th anniversary at the 2026 event in
Phuket, Thailand, later this year with the theme: The Science, Art and Soul of Wellness.
Auko, an all-inclusive development, is opening in Phong Nha in Vietnam in Q3 2026, with a
series of 30 tented eco-lodges and wellness hospitality operations by Lumina Wellbeing.
Therme Manchester’s 28-acre development, which will include interconnected glass pavilions
that measure 65,000sq m, will be the largest bathing and wellbeing attraction in the world once
complete, according to prof David Russell, CEO of Therme UK.
Naples Beach Club, a Four Seasons Resort, has opened a 2,800sq m spa called The Sanctuary,
with the design and concept inspired by the Native American people that populated Florida’s
Southwest coast – the Calusa.
Swire Hotels’ luxury hospitality brand Upper House has revealed it will roll out its two-day
House of Healing retreats at its three hotels in Hong Kong, Chengdu and Shanghai.
LVMH-owned beauty house Guerlain will launch up to five spas with partners a year as part of
its plan to expand globally, according to the brand’s international spa and wellness director,
Diane Davody.
A new global study by Kevin Kelly and Peter Yesawich, called WELLSurvey 2.0, has revealed
more than half of consumers in the UK, US and Germany would not choose numerous high-
profile wellness resort brands for a future trip.
Luxury hospitality and wellness pioneer Jeremy McCarthy has launched Leisure Alchemy, a
digital platform that will provide professionals with strategic guidance on how to build
transformational leisure experiences that drive profit.
In a world where imbalance often accumulates quietly, Wildsmith unveils its newest
wellbeing innovation: Silent Loads, an approach designed to meet the needs of modern spa
guests with precision and depth. [more...]
+ More featured suppliers
COMPANY PROFILES
Elemis Elemis was founded in London in 1989 by Linda Steiner whose vision was to create a skincare range as [more...]
