Having data at your fingertips is key to making on-the-fly decisions
Spa directors need flexibility and mobility to effectively manage their spa and engage with guests. With the right mobile apps in hand, a spa director can confidently manage the business, the employees and the guests while simultaneously growing revenues and improving guest service.
Greater Visibility Data at your fingertips is key to making on-the-fly decisions and truly understanding the status of your spa business. A busy spa director doesn’t have time to run back to the desk and run multiple reports, they need actionable dashboards in hand and accessibility wherever they go.
SpaSoft offers Business Intelligence to inform better decisions. Intelligence visualises your spa business data, giving you access to key performance indicators including revenue and utilisation data.
Simplify Guest Check-In Spas need a way to efficiently collect crucial guest contact and health information and make it available to the therapists. SpaSoft’s Wellness Forms app streamlines the intake process and automates the flow of information from the guest to the therapist.
Schedules at Your Fingertips While in an ideal world the appointment schedule would be set weeks in advance, the reality is that spa schedules are in a continual state of flux. Therapists and managers need to access their schedule for constant appointment updates.
When paired with Wellness Forms, therapists can pull up guest intake forms to review prior to the start of the appointment.
Connect with Guests Everyone today is on the go, living and breathing by their mobile phone. Email appointment confirmations are great, but they are likely to get lost in the inbox. Text or SMS appointment confirmations and reminders go right to the guest via their mobile phone.
More Reservations, More Revenue Guests today expect to be able to book online, whether they’re sitting at their desk or sitting by the pool. They want the instant gratification of being able to reserve online when the inspiration hits them and mobile online booking makes that possible.
Online spa booking will be your 24/7/365 reservationist, always available for bookings. Guests can make appointments at anytime, from anywhere. You have full control over all of the online offerings while providing a seamless booking experience for the guest.
Now is the time to make your spa run more efficiently, connect more easily with your guests and in general, just make your life easier. SpaSoft provides a full set of mobile tools that will do just that as well as provide visibility, efficiency and greater opportunities to boost revenue.
Read more from this issue of Spa Business magazine
People profile: Garrett Mersberger
Garrett Mersberger on the overhaul of Kohler Waters’ flagship spa in Europe, plus his vision for ISPA following his appointment as chair of the association
Spa programmes: On the menu
Underwater yoga, healing breathwork and genetics all feature in Spa Business’ brand new series revealing the latest treatments, programmes and retreats in spas
Promotional feature: Zimmer MedizinSysteme
Cold therapy is suddenly all the rage, but Zimmer MedizinSysteme’s icelab takes it a step further, creating a cold sauna for the whole body. Rainer Bolsinger explains more about this cutting-edge therapy
Promotional feature: The Tides: pure Dutch nature inside
Modern living might be tough on our minds and bodies, but newly-launched Dutch wellness and self-care brand The Tides offers just the antidote with a new class of pure, raw products and treatments
Contrast therapy, based on the alternation of hot and cold rituals, has become one of the
most valued practices in the fields of wellness and recovery. [more...]
Having data at your fingertips is key to making on-the-fly decisions
Spa directors need flexibility and mobility to effectively manage their spa and engage with guests. With the right mobile apps in hand, a spa director can confidently manage the business, the employees and the guests while simultaneously growing revenues and improving guest service.
Greater Visibility Data at your fingertips is key to making on-the-fly decisions and truly understanding the status of your spa business. A busy spa director doesn’t have time to run back to the desk and run multiple reports, they need actionable dashboards in hand and accessibility wherever they go.
SpaSoft offers Business Intelligence to inform better decisions. Intelligence visualises your spa business data, giving you access to key performance indicators including revenue and utilisation data.
Simplify Guest Check-In Spas need a way to efficiently collect crucial guest contact and health information and make it available to the therapists. SpaSoft’s Wellness Forms app streamlines the intake process and automates the flow of information from the guest to the therapist.
Schedules at Your Fingertips While in an ideal world the appointment schedule would be set weeks in advance, the reality is that spa schedules are in a continual state of flux. Therapists and managers need to access their schedule for constant appointment updates.
When paired with Wellness Forms, therapists can pull up guest intake forms to review prior to the start of the appointment.
Connect with Guests Everyone today is on the go, living and breathing by their mobile phone. Email appointment confirmations are great, but they are likely to get lost in the inbox. Text or SMS appointment confirmations and reminders go right to the guest via their mobile phone.
More Reservations, More Revenue Guests today expect to be able to book online, whether they’re sitting at their desk or sitting by the pool. They want the instant gratification of being able to reserve online when the inspiration hits them and mobile online booking makes that possible.
Online spa booking will be your 24/7/365 reservationist, always available for bookings. Guests can make appointments at anytime, from anywhere. You have full control over all of the online offerings while providing a seamless booking experience for the guest.
Now is the time to make your spa run more efficiently, connect more easily with your guests and in general, just make your life easier. SpaSoft provides a full set of mobile tools that will do just that as well as provide visibility, efficiency and greater opportunities to boost revenue.
Read more from this issue of Spa Business magazine
People profile: Garrett Mersberger
Garrett Mersberger on the overhaul of Kohler Waters’ flagship spa in Europe, plus his vision for ISPA following his appointment as chair of the association
Spa programmes: On the menu
Underwater yoga, healing breathwork and genetics all feature in Spa Business’ brand new series revealing the latest treatments, programmes and retreats in spas
Promotional feature: Zimmer MedizinSysteme
Cold therapy is suddenly all the rage, but Zimmer MedizinSysteme’s icelab takes it a step further, creating a cold sauna for the whole body. Rainer Bolsinger explains more about this cutting-edge therapy
Promotional feature: The Tides: pure Dutch nature inside
Modern living might be tough on our minds and bodies, but newly-launched Dutch wellness and self-care brand The Tides offers just the antidote with a new class of pure, raw products and treatments
Gran Hotel Taoro in northern Tenerife, Spain, has completed the final phase of its three-year
renovation with the debut of its Sandára Wellness Centre.
Hand and Stone Massage and Facial Spa, the spa business with more than 650 locations across
the US and Canada, has appointed franchise expert Carrie Walsh as CEO as the company plans
to expand.
Synergy – The Retreat Show, the global trade show for retreats, has launched a global research
initiative that will provide insights into the retreat sector from both consumer and industry
perspectives.
The Wellness Tourism Association (WTA) has published a non-regulatory global industry
framework designed to ensure the retreat market offers responsible experiences.
A new survey of UK and international spa practitioners shows that stress, burnout and
wellbeing concerns have caused one in three respondents to consider leaving the industry.
The UK's four Chief Medical Officers have published a refreshed edition of Physical activity
guidelines: UK Chief Medical Officers' report, updating the evidence that underpins the nation's
physical activity recommendations and placing greater emphasis on strength, balance, reducing
sedentary behaviour and, for the first time, supporting people taking weight loss medications.
Anna Bjurstam has left her role as Wellness Pioneer at Six Senses Hotels and Resorts and
launched a new wellness, longevity and “consciousness consultancy” called Wahayla.
Fairmont Cheshire, The Mere, has opened today (10 July) in the Northwest of England
with a
1,715sq m Fairmont Spa that has been designed using a ‘Wellness without Walls’
concept.
Contrast therapy, based on the alternation of hot and cold rituals, has become one of the
most valued practices in the fields of wellness and recovery. [more...]
