The Inns of Aurora in New York state, USA, has a WELL Certified spa / photo: Bryan Peck, courtesy of the Inns of Aurora
A new study in the Journal of Building and Environment* has found that environments which focus on things such as light, water and air quality can have a significant impact on our wellbeing in a number of ways.
For the peer-reviewed research, a team from universities in the USA which specialise in architectural engineering and design, analysed the impact of WELL Certification using more than 1,300 pre- and post-occupancy survey responses from six companies in North America.
Launched in 2014, WELL offers a framework for healthy buildings spanning 108 features across 10 categories of air, water, nourishment, light, movement, thermal comfort, sound materials, mind and community (see www.spabusiness.com/PaulScialla). It’s being used in 125 countries by more than 100 Fortune 500 companies and brands such as Four Seasons Beverly Hills.
WELL Certification is awarded to companies which meet certain requirements of the WELL Building Standard.
Specifically, this study focused on WELL Certified workplaces and found a number of benefits for occupants:
• A near 30 per cent improvement in overall satisfaction with the workplace, which jumped from 42 per cent to 70 per cent
• A 26 per cent overall increase in reported wellbeing scores
• A 10 per cent increase in mental health and a 2 per cent increase in physical health
• A 10-point jump in median productivity scores
Rachel Hogdon, president and CEO of the International WELL Building Institute, creator of the standard, says this is the first time researchers have published rigorous longitudinal research into its certification. She adds: “It shows unequivocally how a people-first approach supports wide-ranging benefits for occupants and organisations alike”.
Lead study author Nasim Ildiri concludes that the findings “serve as another powerful accelerant for healthy building adoption”.
*Source. Ildiri, N et al. Impact of WELL Certification on Occupant Satisfaction and Perceived Health, Well-being, and Productivity: A Multi-Office Pre- Versus Post-Occupancy Evaluation. Journal of Building and Environment. October 2022
Read more from this issue of Spa Business magazine
View contents of Spa Business 2023 issue 2
Editor's letter: Feeling optimistic
Revenue is at an all-time high and democratic wellness is bubbling under. It’s an exciting time for spas, says Katie Barnes
Spa People: Taichi Kuma
The son of celebrated architect Kengo Kuma designs a striking shell-like sauna in Japan
Spa People: Ana Ramirez
On her plans to roll out Ancestral Handmade, her regenerative wellness hotel concept, across South America – starting in Colombia
Spa People: Daniel Golby
On ESPA Life's debut in Doha and the markets he has his eyes set on for future expansion
News report: Milestone moment
US spa industry revenue exceeds the US$20bn mark according to ISPA's latest Big Five statistics
Sponsored: MyBlend: A new vision of beauty
Clarins has elevated its myBlend brand with new tech and formulations, as well as forging powerful alliances with global spa partners
Sponsored: Gharieni: Mind expansion
With the quest for better mental health growing ever stronger in the wake of the global pandemic, we ask Gharieni CEO Sammy Gharieni how the company’s wellness technologies are helping spas to meet this consumer demand
Top team: Hilton
Sleep, fitness and new spa concepts are top of the list as Hilton looks to deliver wellness across its 7,000 properties
Thermal spa: The heat is on
With 50 hot springs projects underway, the US is looking to establish itself as a thermal spa destination. Jane Kitchen takes a closer look
In today’s premium spa environment, every detail shapes the guest experience – right down to
the softness of towels and the freshness of linens. [more...]
The Inns of Aurora in New York state, USA, has a WELL Certified spa / photo: Bryan Peck, courtesy of the Inns of Aurora
A new study in the Journal of Building and Environment* has found that environments which focus on things such as light, water and air quality can have a significant impact on our wellbeing in a number of ways.
For the peer-reviewed research, a team from universities in the USA which specialise in architectural engineering and design, analysed the impact of WELL Certification using more than 1,300 pre- and post-occupancy survey responses from six companies in North America.
Launched in 2014, WELL offers a framework for healthy buildings spanning 108 features across 10 categories of air, water, nourishment, light, movement, thermal comfort, sound materials, mind and community (see www.spabusiness.com/PaulScialla). It’s being used in 125 countries by more than 100 Fortune 500 companies and brands such as Four Seasons Beverly Hills.
WELL Certification is awarded to companies which meet certain requirements of the WELL Building Standard.
Specifically, this study focused on WELL Certified workplaces and found a number of benefits for occupants:
• A near 30 per cent improvement in overall satisfaction with the workplace, which jumped from 42 per cent to 70 per cent
• A 26 per cent overall increase in reported wellbeing scores
• A 10 per cent increase in mental health and a 2 per cent increase in physical health
• A 10-point jump in median productivity scores
Rachel Hogdon, president and CEO of the International WELL Building Institute, creator of the standard, says this is the first time researchers have published rigorous longitudinal research into its certification. She adds: “It shows unequivocally how a people-first approach supports wide-ranging benefits for occupants and organisations alike”.
Lead study author Nasim Ildiri concludes that the findings “serve as another powerful accelerant for healthy building adoption”.
*Source. Ildiri, N et al. Impact of WELL Certification on Occupant Satisfaction and Perceived Health, Well-being, and Productivity: A Multi-Office Pre- Versus Post-Occupancy Evaluation. Journal of Building and Environment. October 2022
Read more from this issue of Spa Business magazine
View contents of Spa Business 2023 issue 2
Editor's letter: Feeling optimistic
Revenue is at an all-time high and democratic wellness is bubbling under. It’s an exciting time for spas, says Katie Barnes
Spa People: Taichi Kuma
The son of celebrated architect Kengo Kuma designs a striking shell-like sauna in Japan
Spa People: Ana Ramirez
On her plans to roll out Ancestral Handmade, her regenerative wellness hotel concept, across South America – starting in Colombia
Spa People: Daniel Golby
On ESPA Life's debut in Doha and the markets he has his eyes set on for future expansion
News report: Milestone moment
US spa industry revenue exceeds the US$20bn mark according to ISPA's latest Big Five statistics
Sponsored: MyBlend: A new vision of beauty
Clarins has elevated its myBlend brand with new tech and formulations, as well as forging powerful alliances with global spa partners
Sponsored: Gharieni: Mind expansion
With the quest for better mental health growing ever stronger in the wake of the global pandemic, we ask Gharieni CEO Sammy Gharieni how the company’s wellness technologies are helping spas to meet this consumer demand
Top team: Hilton
Sleep, fitness and new spa concepts are top of the list as Hilton looks to deliver wellness across its 7,000 properties
Thermal spa: The heat is on
With 50 hot springs projects underway, the US is looking to establish itself as a thermal spa destination. Jane Kitchen takes a closer look
People taking GLP-1 weight loss medications such as Ozempic, Wegovy, Mounjaro and Zepbound
may be losing weight, but they’re also becoming less physically active, according to new
research presented at the ENDO 2026 annual meeting of the Endocrine Society
Abu Dhabi-based investment firm Mubadala Capital has made a binding, fully financed
€1 billion
offer to acquire Pierre and Vacances SA, the European holiday resort operator behind the
continental European Center Parcs business.
Global retreat trade show, Synergy The Retreat Show, has launched a resource called The
Source, which hosts an open-access online Transformation Series programme.
The Standards Authority for Touch in Cancer Care (SATCC) charity has announced its first five-
day Living with Cancer and Beyond retreat, which will be held at Carden Park Hotel and Spa in
Cheshire, UK, between 1 and 5 September.
Patmos Aktis, a Luxury Collection Resort and Spa, has opened in Greece, with a renovated and
rebranded wellness offering called Ansana Wellness and Spa.
The Mauna Kea Beach Hotel, an Autograph Collection property in Hawaii, US, has opened its
22,000 sq ft indoor-outdoor Spa at Mauna Kea as the final step in the property’s overall
renovation, which has cost more than US$180 million (€166 million, £140 mill
The UK spa review and discovery platform for consumers, the Good Spa Guide, has announced
it will host the Good Spa Guide Awards 2026 during an event on 16 November at Sopwell House
Hotel in St Albans, UK.
Eighty-four per cent of consumers now say wellness is a top priority in their lives, with this
percentage increasing year on year, according to a preview presentation of McKinsey’s Future of
Wellness 2026 research report.
Mass protests have been taking place since Monday 1 June in Albania over the development of
a luxury resort by Donald Trump’s daughter Ivanka Trump and her husband Jared Kushner.
Global Wellness Day (GWD) marked its 15th anniversary on Saturday 13 June 2026, with the
theme: #JoyMagenta – a celebration of the healing qualities of simple gestures and activities
that spark joy.
In today’s premium spa environment, every detail shapes the guest experience – right down to
the softness of towels and the freshness of linens. [more...]
