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Letters

Do you have a strong opinion, or disagree with somebody else’s point of view on topics related to the spa industry? If so, Spa Business would love to hear from you. Email your letters, thoughts and suggestions to [email protected]


‘Well-washing’ confusing developers and consumers
Ingo Schweder, Managing Director, Horwath HTL Health and Wellness
Ingo Schweder

I was interested to see Spa Business’ latest feature on the growth of wellness rooms in hotels last issue. Although brands from Marriott, to Hilton to InterContinental are increasingly incorporating elements of wellness in their hotels, an all-encompassing offering tends to be overlooked.

To place the health and wellbeing of wellness travellers at centre stage, today’s hospitality operators are required to think one step ahead. When developing a wellness-centric property, hospitality experts have to take into account the choice of materials, colour and textures, use of biophilic design standards, incorporation of nature into overall architecture, and creating social spaces that inspire connections and engagement.

To adhere to the core principles of wellness travel – to proactively maintain or improve personal health and wellness – results-driven, multi-day programmes are also necessary.

The handful of true wellness resorts which do exist, however, demonstrate that there is no ‘one size fits all’ approach. Some specialise in a single treatment modality, while others offer a multifaceted approach. Some offer general pampering packages, while others focus on serious, health-focused programmes.

In a new white paper – Wellness-Themed vs Wellness Hospitality – the Horwath HTL Health and Wellness team from Bangkok identifies true wellness resorts and compares them to wellness-themed hotels. It also clarifies key industry terms and sets standards for the wellness hospitality industry because the reality is that merely highlighting healthy features or amenities is ‘well-washing’ and confuses developers and consumers alike.

To download a full copy of the report, visit www.horwathhtl.com/publications/

Short cancer therapy courses are concerning
Amanda Winwood, owner, Made for Life Organics
Amanda Winwood

It was great to read Spa Business’ article on cancer awareness, as the industry needs to be more proactive in this area. The UK’s SpaBreaks.com says at least 50 people a week are refused treatment.

We’ve provided treatments and products to people going through cancer since 2003 and insurance isn’t an issue. Not ‘badging’ treatments as ‘cancer-friendly’ has also ensured that customers don’t feel singled out.

In 2008, we launched the Made for Life Foundation which offers Cancer Touch Therapy training and this is where we’ve faced the biggest barriers.

Colleges have a fear-induced, blanket ‘no’ policy which is challenging. But we’re making in-roads and have started work with the London School of Beauty & Make Up and are launching at Clyde College soon.

Like Wellness for Cancer, our biggest concern is cheap, one day courses.

It took 18 months to research, develop, certify and accredit our three-day programme. All students learn to adapt treatments for individuals, while having clarity around contraindications. They’re also coached through medical jargon and get hands-on experience. All crucial elements which you simply cannot cover in just one day.

Benchmarks around education may help, but these would need to be regulated by an independent body. But it’s a potential solution for those who want to make a positive change.

www.madeforlife.org/

Read more from this issue of Spa Business magazine

View contents of Spa Business 2018 issue 4
FEATURED SUPPLIERS

Embrace the chill: TechnoAlpin's Snowsky revolutionises post-fitness recovery with falling snow
In the fast-paced world of fitness and wellness, where high-intensity workouts push us to our limits and the sweat pours, the importance of efficient recovery cannot be overstated. [more...]

Introducing Glass Act by Templespa
Introducing Glass Act, your new go-to eye serum for brighter, smoother, beautifully awakened eyes. [more...]
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COMPANY PROFILES
Elemis

Elemis was founded in London in 1989 by Linda Steiner whose vision was to create a skincare range as [more...]
Subtle Energies

With 30 years of clinical research, Subtle Energies is widely recognised for its authentic wellness [more...]
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21-23 Jun 2026

Spa Life International (UK)

Midlands (Venue TBA), Liphook, United Kingdom
22-22 Jun 2026

World Bathing Day

Worldwide,
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News   Products   Magazine   Subscribe

Letters

Do you have a strong opinion, or disagree with somebody else’s point of view on topics related to the spa industry? If so, Spa Business would love to hear from you. Email your letters, thoughts and suggestions to [email protected]


‘Well-washing’ confusing developers and consumers
Ingo Schweder, Managing Director, Horwath HTL Health and Wellness
Ingo Schweder

I was interested to see Spa Business’ latest feature on the growth of wellness rooms in hotels last issue. Although brands from Marriott, to Hilton to InterContinental are increasingly incorporating elements of wellness in their hotels, an all-encompassing offering tends to be overlooked.

To place the health and wellbeing of wellness travellers at centre stage, today’s hospitality operators are required to think one step ahead. When developing a wellness-centric property, hospitality experts have to take into account the choice of materials, colour and textures, use of biophilic design standards, incorporation of nature into overall architecture, and creating social spaces that inspire connections and engagement.

To adhere to the core principles of wellness travel – to proactively maintain or improve personal health and wellness – results-driven, multi-day programmes are also necessary.

The handful of true wellness resorts which do exist, however, demonstrate that there is no ‘one size fits all’ approach. Some specialise in a single treatment modality, while others offer a multifaceted approach. Some offer general pampering packages, while others focus on serious, health-focused programmes.

In a new white paper – Wellness-Themed vs Wellness Hospitality – the Horwath HTL Health and Wellness team from Bangkok identifies true wellness resorts and compares them to wellness-themed hotels. It also clarifies key industry terms and sets standards for the wellness hospitality industry because the reality is that merely highlighting healthy features or amenities is ‘well-washing’ and confuses developers and consumers alike.

To download a full copy of the report, visit www.horwathhtl.com/publications/

Short cancer therapy courses are concerning
Amanda Winwood, owner, Made for Life Organics
Amanda Winwood

It was great to read Spa Business’ article on cancer awareness, as the industry needs to be more proactive in this area. The UK’s SpaBreaks.com says at least 50 people a week are refused treatment.

We’ve provided treatments and products to people going through cancer since 2003 and insurance isn’t an issue. Not ‘badging’ treatments as ‘cancer-friendly’ has also ensured that customers don’t feel singled out.

In 2008, we launched the Made for Life Foundation which offers Cancer Touch Therapy training and this is where we’ve faced the biggest barriers.

Colleges have a fear-induced, blanket ‘no’ policy which is challenging. But we’re making in-roads and have started work with the London School of Beauty & Make Up and are launching at Clyde College soon.

Like Wellness for Cancer, our biggest concern is cheap, one day courses.

It took 18 months to research, develop, certify and accredit our three-day programme. All students learn to adapt treatments for individuals, while having clarity around contraindications. They’re also coached through medical jargon and get hands-on experience. All crucial elements which you simply cannot cover in just one day.

Benchmarks around education may help, but these would need to be regulated by an independent body. But it’s a potential solution for those who want to make a positive change.

www.madeforlife.org/

Read more from this issue of Spa Business magazine

View contents of Spa Business 2018 issue 4
LATEST NEWS
Barons Eden rebrands to Hiddenwell ahead of spa hotel portfolio expansion
Barons Eden, the UK parent company that operates luxury destination properties in England, has rebranded to become Hiddenwell.
Belgin Aksoy marks 15 years of Global Wellness Day
Global Wellness Day (GWD) marked its 15th anniversary on Saturday 13 June 2026, with the theme: #JoyMagenta – a celebration of the healing qualities of simple gestures and activities that spark joy.
HUM2N launches longevity clinic at Six Senses London
Global luxury hospitality brand, Six Senses, has partnered with longevity healthcare provider, HUM2N, to launch a clinic at Six Senses London, at The Whiteley.
Mayrlife opens first hotel day clinic in partnership with Rosewood Vienna
As part of its first hotel partnership, Mayrlife – the medical health resort company known for its site in Altaussee, Austria – has launched a day clinic at the Rosewood Vienna.
KX Chelsea invests £15 million to upgrade its wellness offering
Premium London health club, KX Chelsea, will imminently unveil its most significant redevelopment since its launch in 2002 to create an integrated wellness model combining training, recovery and relaxation.
Rosewood Le Guanahani St Barth offers ocean-themed yoga for Global Wellness Day
Rosewood Le Guanahani St Barth, on the northeast coast of Saint Barthélemy in the French West Indies, is offering a programme of ocean-inspired yoga classes between 8-14 June to celebrate Global Wellness Day (GWD).
Butterfly sanctuary to host hot yoga during retreat at Jersey Zoo for Hotel de France
Hotel de France, located on the British Isle of Jersey, has created a wellness retreat package that includes a hot yoga session that will take place in Jersey Zoo’s butterfly sanctuary.
Hoshino Resorts combats summer heat with medically-supervised cool bathing programme for KAI onsen
Hoshino Resorts has developed a “Cool-down onsen soak” programme at properties with Japanese onsen facilities – those within the company’s KAI brand.
Rainforest immersion and mindfulness are on offer at The Ritz-Carlton, Langkawi, for Global Wellness Day
The Ritz-Carlton, Langkawi, in Malaysia, has revealed a schedule for Global Wellness Day (GWD) that includes guided rainforest walks, mindful movement and guided coastal meditation experiences.
Longevitix launches AI-powered platform to deliver longevity medicine at scale
Longevitix, a clinical platform for preventive and longevity medicine, has launched its AI- powered intelligence system to help physicians deliver continuous, personalised longevity- focused care at scale.
Atmantan Wellness Centre announces new wellness destination in Hyderabad
Atmantan Wellness Centre, an integrative wellness destination in Mulshi, near Pune in India, is expanding its portfolio by adding a new centre in Hyderabad that will launch between 2028 and 2029.
The Retreat Costa Rica debuts Vida Mía Longevity Centre
Luxury wellness resort, The Retreat Costa Rica, has introduced its Vida Mía Longevity Centre at the property’s Vida Mía Healing Centre and Spa.
+ More news   
 
FEATURED SUPPLIERS

Embrace the chill: TechnoAlpin's Snowsky revolutionises post-fitness recovery with falling snow
In the fast-paced world of fitness and wellness, where high-intensity workouts push us to our limits and the sweat pours, the importance of efficient recovery cannot be overstated. [more...]

Introducing Glass Act by Templespa
Introducing Glass Act, your new go-to eye serum for brighter, smoother, beautifully awakened eyes. [more...]
+ More featured suppliers  
COMPANY PROFILES
Elemis

Elemis was founded in London in 1989 by Linda Steiner whose vision was to create a skincare range as [more...]
+ More profiles  
CATALOGUE GALLERY
+ More catalogues  

DIRECTORY
+ More directory  
DIARY

 

21-23 Jun 2026

Spa Life International (UK)

Midlands (Venue TBA), Liphook, United Kingdom
22-22 Jun 2026

World Bathing Day

Worldwide,
+ More diary  
 


ADVERTISE . CONTACT US

Leisure Media
Tel: +44 (0)1462 431385

©Cybertrek 2026

ABOUT LEISURE MEDIA
LEISURE MEDIA MAGAZINES
LEISURE MEDIA HANDBOOKS
LEISURE MEDIA WEBSITES
LEISURE MEDIA PRODUCT SEARCH
PRINT SUBSCRIPTIONS
FREE DIGITAL SUBSCRIPTIONS