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Letters

Do you have a strong opinion, or disagree with somebody else’s point of view on topics related to the spa industry? If so, Spa Business would love to hear from you. Email your letters, thoughts and suggestions to [email protected]


‘Well-washing’ confusing developers and consumers
Ingo Schweder, Managing Director, Horwath HTL Health and Wellness
Ingo Schweder

I was interested to see Spa Business’ latest feature on the growth of wellness rooms in hotels last issue. Although brands from Marriott, to Hilton to InterContinental are increasingly incorporating elements of wellness in their hotels, an all-encompassing offering tends to be overlooked.

To place the health and wellbeing of wellness travellers at centre stage, today’s hospitality operators are required to think one step ahead. When developing a wellness-centric property, hospitality experts have to take into account the choice of materials, colour and textures, use of biophilic design standards, incorporation of nature into overall architecture, and creating social spaces that inspire connections and engagement.

To adhere to the core principles of wellness travel – to proactively maintain or improve personal health and wellness – results-driven, multi-day programmes are also necessary.

The handful of true wellness resorts which do exist, however, demonstrate that there is no ‘one size fits all’ approach. Some specialise in a single treatment modality, while others offer a multifaceted approach. Some offer general pampering packages, while others focus on serious, health-focused programmes.

In a new white paper – Wellness-Themed vs Wellness Hospitality – the Horwath HTL Health and Wellness team from Bangkok identifies true wellness resorts and compares them to wellness-themed hotels. It also clarifies key industry terms and sets standards for the wellness hospitality industry because the reality is that merely highlighting healthy features or amenities is ‘well-washing’ and confuses developers and consumers alike.

To download a full copy of the report, visit www.horwathhtl.com/publications/

Short cancer therapy courses are concerning
Amanda Winwood, owner, Made for Life Organics
Amanda Winwood

It was great to read Spa Business’ article on cancer awareness, as the industry needs to be more proactive in this area. The UK’s SpaBreaks.com says at least 50 people a week are refused treatment.

We’ve provided treatments and products to people going through cancer since 2003 and insurance isn’t an issue. Not ‘badging’ treatments as ‘cancer-friendly’ has also ensured that customers don’t feel singled out.

In 2008, we launched the Made for Life Foundation which offers Cancer Touch Therapy training and this is where we’ve faced the biggest barriers.

Colleges have a fear-induced, blanket ‘no’ policy which is challenging. But we’re making in-roads and have started work with the London School of Beauty & Make Up and are launching at Clyde College soon.

Like Wellness for Cancer, our biggest concern is cheap, one day courses.

It took 18 months to research, develop, certify and accredit our three-day programme. All students learn to adapt treatments for individuals, while having clarity around contraindications. They’re also coached through medical jargon and get hands-on experience. All crucial elements which you simply cannot cover in just one day.

Benchmarks around education may help, but these would need to be regulated by an independent body. But it’s a potential solution for those who want to make a positive change.

www.madeforlife.org/

Read more from this issue of Spa Business magazine

View contents of Spa Business 2018 issue 4
FEATURED SUPPLIERS

Embrace the chill: TechnoAlpin's Snowsky revolutionises post-fitness recovery with falling snow
In the fast-paced world of fitness and wellness, where high-intensity workouts push us to our limits and the sweat pours, the importance of efficient recovery cannot be overstated. [more...]

Zerobody Cryo: Starpool's contrast therapy solution
Contrast therapy, based on the alternation of hot and cold rituals, has become one of the most valued practices in the fields of wellness and recovery. [more...]
+ More featured suppliers  
COMPANY PROFILES
Borghese Roma

Borghese is an Italian luxury skincare brand founded in 1957 by Princess Marcella Borghese. [more...]
Life Fitness/Hammer Strength

Life Fitness / Hammer Strength works with some of the world’s most recognised hospitality brands, su [more...]
+ More profiles  
CATALOGUE GALLERY
 

+ More catalogues  

DIRECTORY
+ More directory  
DIARY

 

23-26 Aug 2026

Elevate Spa Riviera Maya Edition

The Riviera Maya Edition Kanai, Playa del Carmen, Mexico
10-12 Sep 2026

ASEAN Patio Pool Spa Expo 2026

MITEC Kuala Lumpur,Malaysia, Malaysia
+ More diary  
 
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©Cybertrek 2026
Uniting the world of spa & wellness
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Sign up here ▸
News   Products   Magazine   Subscribe

Letters

Do you have a strong opinion, or disagree with somebody else’s point of view on topics related to the spa industry? If so, Spa Business would love to hear from you. Email your letters, thoughts and suggestions to [email protected]


‘Well-washing’ confusing developers and consumers
Ingo Schweder, Managing Director, Horwath HTL Health and Wellness
Ingo Schweder

I was interested to see Spa Business’ latest feature on the growth of wellness rooms in hotels last issue. Although brands from Marriott, to Hilton to InterContinental are increasingly incorporating elements of wellness in their hotels, an all-encompassing offering tends to be overlooked.

To place the health and wellbeing of wellness travellers at centre stage, today’s hospitality operators are required to think one step ahead. When developing a wellness-centric property, hospitality experts have to take into account the choice of materials, colour and textures, use of biophilic design standards, incorporation of nature into overall architecture, and creating social spaces that inspire connections and engagement.

To adhere to the core principles of wellness travel – to proactively maintain or improve personal health and wellness – results-driven, multi-day programmes are also necessary.

The handful of true wellness resorts which do exist, however, demonstrate that there is no ‘one size fits all’ approach. Some specialise in a single treatment modality, while others offer a multifaceted approach. Some offer general pampering packages, while others focus on serious, health-focused programmes.

In a new white paper – Wellness-Themed vs Wellness Hospitality – the Horwath HTL Health and Wellness team from Bangkok identifies true wellness resorts and compares them to wellness-themed hotels. It also clarifies key industry terms and sets standards for the wellness hospitality industry because the reality is that merely highlighting healthy features or amenities is ‘well-washing’ and confuses developers and consumers alike.

To download a full copy of the report, visit www.horwathhtl.com/publications/

Short cancer therapy courses are concerning
Amanda Winwood, owner, Made for Life Organics
Amanda Winwood

It was great to read Spa Business’ article on cancer awareness, as the industry needs to be more proactive in this area. The UK’s SpaBreaks.com says at least 50 people a week are refused treatment.

We’ve provided treatments and products to people going through cancer since 2003 and insurance isn’t an issue. Not ‘badging’ treatments as ‘cancer-friendly’ has also ensured that customers don’t feel singled out.

In 2008, we launched the Made for Life Foundation which offers Cancer Touch Therapy training and this is where we’ve faced the biggest barriers.

Colleges have a fear-induced, blanket ‘no’ policy which is challenging. But we’re making in-roads and have started work with the London School of Beauty & Make Up and are launching at Clyde College soon.

Like Wellness for Cancer, our biggest concern is cheap, one day courses.

It took 18 months to research, develop, certify and accredit our three-day programme. All students learn to adapt treatments for individuals, while having clarity around contraindications. They’re also coached through medical jargon and get hands-on experience. All crucial elements which you simply cannot cover in just one day.

Benchmarks around education may help, but these would need to be regulated by an independent body. But it’s a potential solution for those who want to make a positive change.

www.madeforlife.org/

Read more from this issue of Spa Business magazine

View contents of Spa Business 2018 issue 4
LATEST NEWS
Gran Hotel Taoro opens Sandára Wellness Centre
Gran Hotel Taoro in northern Tenerife, Spain, has completed the final phase of its three-year renovation with the debut of its Sandára Wellness Centre.
Franchise expert Carrie Walsh joins Hand and Stone Massage and Facial Spa as CEO
Hand and Stone Massage and Facial Spa, the spa business with more than 650 locations across the US and Canada, has appointed franchise expert Carrie Walsh as CEO as the company plans to expand.
HCM Invest opens applications for pitching slots
The inaugural HCM Invest event has opened applications for pitching slots ahead of its launch in London on 21 October 2026.
Synergy – The Retreat Show invites consumer and industry perspectives on retreats for research
Synergy – The Retreat Show, the global trade show for retreats, has launched a global research initiative that will provide insights into the retreat sector from both consumer and industry perspectives.
Turkey is crowned the best massage nation at world championship
Turkey came first at this year’s World Championship in Massage between 3-5 July in Copenhagen, Denmark.
The Wellness Tourism Association publishes industry framework for ethical and responsible retreats
The Wellness Tourism Association (WTA) has published a non-regulatory global industry framework designed to ensure the retreat market offers responsible experiences.
One in three spa practitioners have considered leaving the industry due to concerns about their own wellbeing
A new survey of UK and international spa practitioners shows that stress, burnout and wellbeing concerns have caused one in three respondents to consider leaving the industry.
UK updates physical activity guidelines with focus on daily movement
The UK's four Chief Medical Officers have published a refreshed edition of Physical activity guidelines: UK Chief Medical Officers' report, updating the evidence that underpins the nation's physical activity recommendations and placing greater emphasis on strength, balance, reducing sedentary behaviour and, for the first time, supporting people taking weight loss medications.
Sauna advocate Becky Pelkonen drafts global public sauna-bathing charter
Becky Pelkonen, the sauna advocate and researcher, has unveiled the draft of a global public sauna-bathing charter.
Marriott International partners with Fitwel for wellness solutions across its residential portfolio
Marriott International has partnered with Fitwel, a healthy building certification system that aims to optimise occupant health.
Anna Bjurstam steps down from Six Senses to build new company Wahayla
Anna Bjurstam has left her role as Wellness Pioneer at Six Senses Hotels and Resorts and launched a new wellness, longevity and “consciousness consultancy” called Wahayla.
Fairmont Cheshire, The Mere, opens with spa philosophy of ‘Wellness without Walls’
Fairmont Cheshire, The Mere, has opened today (10 July) in the Northwest of England with a 1,715sq m Fairmont Spa that has been designed using a ‘Wellness without Walls’ concept.
+ More news   
 
FEATURED SUPPLIERS

Embrace the chill: TechnoAlpin's Snowsky revolutionises post-fitness recovery with falling snow
In the fast-paced world of fitness and wellness, where high-intensity workouts push us to our limits and the sweat pours, the importance of efficient recovery cannot be overstated. [more...]

Zerobody Cryo: Starpool's contrast therapy solution
Contrast therapy, based on the alternation of hot and cold rituals, has become one of the most valued practices in the fields of wellness and recovery. [more...]
+ More featured suppliers  
COMPANY PROFILES
Borghese Roma

Borghese is an Italian luxury skincare brand founded in 1957 by Princess Marcella Borghese. [more...]
+ More profiles  
CATALOGUE GALLERY
+ More catalogues  

DIRECTORY
+ More directory  
DIARY

 

23-26 Aug 2026

Elevate Spa Riviera Maya Edition

The Riviera Maya Edition Kanai, Playa del Carmen, Mexico
10-12 Sep 2026

ASEAN Patio Pool Spa Expo 2026

MITEC Kuala Lumpur,Malaysia, Malaysia
+ More diary  
 


ADVERTISE . CONTACT US

Leisure Media
Tel: +44 (0)1462 431385

©Cybertrek 2026

ABOUT LEISURE MEDIA
LEISURE MEDIA MAGAZINES
LEISURE MEDIA HANDBOOKS
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FREE DIGITAL SUBSCRIPTIONS