Lynne McNees
International Spa Association
/ photo: Echo Starmaker Photography
How has the spa industry evolved? When I joined the International Spa Association (ISPA) in the 90s, the modern spa industry was just beginning to emerge and rebrand. In a quarter of a century, the public perception of spas has shifted dramatically and they’re now accessible and enjoyed by men and women from all walks of life.
During that period, ISPA and its partners, including Spa Business magazine, have influenced the industry’s growth as an international economic force. They’ve guided the development of a new era of spa leaders who adeptly marry spa’s holistic wellness approach with the realities of running successful businesses.
One of ISPA’s enduring contributions is its US Spa Industry Survey which launched in 2000 (see p104). Its data archive benchmarks the health and direction of the spa industry over time, giving us a clear view of the industry’s status and allowing us to set aggressive but attainable goals for growth.
What milestones can you pinpoint? Philosophically: the world has had a collective awakening to the need for ‘life/work balance’ – a concept I know continues to evolve because I would have called it ‘work/life balance’ only a year ago. The spa world should be recognised with some credit for this new mindset.
Professionally: just last year, the US spa industry’s contribution to the economy surpassed US$20 billion (€18.8 billion, £16.3 billion) for the first time – a goal we’ve been discussing for years.
What key innovations can you identify? The incorporation of tech into traditional treatments has undoubtedly expanded services and made them more effective than ever. But, we’ve been smart. While open to innovation we’ve also been fiercely protective of modalities that have been proven across hundreds of years.
How do you hope the industry will look in 2050? The ISPA Foundation is challenging spa leaders worldwide to double the industry’s economic impact in a decade. That’s long before 2050. We envision an industry which has significantly expanded stature to influence policy and society, while never losing sight of its unique culture.
And, as always, ISPA will continue to use its strength to promote policies and legislation to help guide spa businesses through this era of rapid change.
More from spa industry leaders...
In celebration of Spa Business’ 20th anniversary, industry leaders take a look at how far the sector has come since the magazine’s inception in 2003, share personal career highlights and reveal their plans and ideas for the future.
Read more from this issue of Spa Business magazine
View contents of Spa Business 2023 issue 3
Editor's letter: Reflection point
As Spa Business celebrates its 20th birthday, Katie Barnes pauses for thought and rejoices in the industry’s evolution
Spa People: 20th anniversary issue: Anna Bjurstam
The strategic senior advisor at Six Senses and Raison d'Etre on being initiated as a shaman, why psychedelics are here to stay and her bigger fear for the global spa industry
Promotion: Klafs: Relax into wellbeing
Klafs and Studio F. A. Porsche have combined their design and wellness expertise to create an oasis for total-body relaxation
News report: Eastern promise
Japan’s spa industry is valued at US$4.2 billion and is part of the world's third highest-performing wellness economy
Jeremy McCarthy: Theory of evolution
From spa to wellness and now leisure – Spa Business’ contributing editor looks at where hospitality experiences are heading
Promotion: Lemi: Built to last
Lemi is committed to leading with innovation to create
cutting-edge treatment room solutions that excel
in terms of performance and eco-credentials
Promotion: G.M. COLLIN: Collagen pioneers
GM Collin’s expertise in collagen research and product formulation has resulted in the creation of a new serum that combats age-related skin degeneration
Promotion: Comfort Zone: A brighter future
Consumers are increasingly interested in reducing dark spots and hyperpigmentation and a new line from Comfort Zone has been launched to address this emerging need
Promotion: Art of Cryo: Life changing experience
Vikki and Robbie are often exhausted after work. A visit to the spa to experience
the Art of Cryo Tech-Spa Module is a chance to re-set and rejuvenate together
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the softness of towels and the freshness of linens. [more...]
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Lynne McNees
International Spa Association
/ photo: Echo Starmaker Photography
How has the spa industry evolved? When I joined the International Spa Association (ISPA) in the 90s, the modern spa industry was just beginning to emerge and rebrand. In a quarter of a century, the public perception of spas has shifted dramatically and they’re now accessible and enjoyed by men and women from all walks of life.
During that period, ISPA and its partners, including Spa Business magazine, have influenced the industry’s growth as an international economic force. They’ve guided the development of a new era of spa leaders who adeptly marry spa’s holistic wellness approach with the realities of running successful businesses.
One of ISPA’s enduring contributions is its US Spa Industry Survey which launched in 2000 (see p104). Its data archive benchmarks the health and direction of the spa industry over time, giving us a clear view of the industry’s status and allowing us to set aggressive but attainable goals for growth.
What milestones can you pinpoint? Philosophically: the world has had a collective awakening to the need for ‘life/work balance’ – a concept I know continues to evolve because I would have called it ‘work/life balance’ only a year ago. The spa world should be recognised with some credit for this new mindset.
Professionally: just last year, the US spa industry’s contribution to the economy surpassed US$20 billion (€18.8 billion, £16.3 billion) for the first time – a goal we’ve been discussing for years.
What key innovations can you identify? The incorporation of tech into traditional treatments has undoubtedly expanded services and made them more effective than ever. But, we’ve been smart. While open to innovation we’ve also been fiercely protective of modalities that have been proven across hundreds of years.
How do you hope the industry will look in 2050? The ISPA Foundation is challenging spa leaders worldwide to double the industry’s economic impact in a decade. That’s long before 2050. We envision an industry which has significantly expanded stature to influence policy and society, while never losing sight of its unique culture.
And, as always, ISPA will continue to use its strength to promote policies and legislation to help guide spa businesses through this era of rapid change.
More from spa industry leaders...
In celebration of Spa Business’ 20th anniversary, industry leaders take a look at how far the sector has come since the magazine’s inception in 2003, share personal career highlights and reveal their plans and ideas for the future.
Read more from this issue of Spa Business magazine
View contents of Spa Business 2023 issue 3
Editor's letter: Reflection point
As Spa Business celebrates its 20th birthday, Katie Barnes pauses for thought and rejoices in the industry’s evolution
Spa People: 20th anniversary issue: Anna Bjurstam
The strategic senior advisor at Six Senses and Raison d'Etre on being initiated as a shaman, why psychedelics are here to stay and her bigger fear for the global spa industry
Promotion: Klafs: Relax into wellbeing
Klafs and Studio F. A. Porsche have combined their design and wellness expertise to create an oasis for total-body relaxation
News report: Eastern promise
Japan’s spa industry is valued at US$4.2 billion and is part of the world's third highest-performing wellness economy
Jeremy McCarthy: Theory of evolution
From spa to wellness and now leisure – Spa Business’ contributing editor looks at where hospitality experiences are heading
Promotion: Lemi: Built to last
Lemi is committed to leading with innovation to create
cutting-edge treatment room solutions that excel
in terms of performance and eco-credentials
Promotion: G.M. COLLIN: Collagen pioneers
GM Collin’s expertise in collagen research and product formulation has resulted in the creation of a new serum that combats age-related skin degeneration
Promotion: Comfort Zone: A brighter future
Consumers are increasingly interested in reducing dark spots and hyperpigmentation and a new line from Comfort Zone has been launched to address this emerging need
Promotion: Art of Cryo: Life changing experience
Vikki and Robbie are often exhausted after work. A visit to the spa to experience
the Art of Cryo Tech-Spa Module is a chance to re-set and rejuvenate together
People taking GLP-1 weight loss medications such as Ozempic, Wegovy, Mounjaro and Zepbound
may be losing weight, but they’re also becoming less physically active, according to new
research presented at the ENDO 2026 annual meeting of the Endocrine Society
Abu Dhabi-based investment firm Mubadala Capital has made a binding, fully financed
€1 billion
offer to acquire Pierre and Vacances SA, the European holiday resort operator behind the
continental European Center Parcs business.
Global retreat trade show, Synergy The Retreat Show, has launched a resource called The
Source, which hosts an open-access online Transformation Series programme.
The Standards Authority for Touch in Cancer Care (SATCC) charity has announced its first five-
day Living with Cancer and Beyond retreat, which will be held at Carden Park Hotel and Spa in
Cheshire, UK, between 1 and 5 September.
Patmos Aktis, a Luxury Collection Resort and Spa, has opened in Greece, with a renovated and
rebranded wellness offering called Ansana Wellness and Spa.
The Mauna Kea Beach Hotel, an Autograph Collection property in Hawaii, US, has opened its
22,000 sq ft indoor-outdoor Spa at Mauna Kea as the final step in the property’s overall
renovation, which has cost more than US$180 million (€166 million, £140 mill
The UK spa review and discovery platform for consumers, the Good Spa Guide, has announced
it will host the Good Spa Guide Awards 2026 during an event on 16 November at Sopwell House
Hotel in St Albans, UK.
Eighty-four per cent of consumers now say wellness is a top priority in their lives, with this
percentage increasing year on year, according to a preview presentation of McKinsey’s Future of
Wellness 2026 research report.
Mass protests have been taking place since Monday 1 June in Albania over the development of
a luxury resort by Donald Trump’s daughter Ivanka Trump and her husband Jared Kushner.
Global Wellness Day (GWD) marked its 15th anniversary on Saturday 13 June 2026, with the
theme: #JoyMagenta – a celebration of the healing qualities of simple gestures and activities
that spark joy.
In today’s premium spa environment, every detail shapes the guest experience – right down to
the softness of towels and the freshness of linens. [more...]
+ More featured suppliers
COMPANY PROFILES
Robosculptor Since its
inception in 2019, roboSculptor has grown
into an advanced, AI-powered platform
that de [more...]
